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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Why settle for a single solution when ISOTools can effectively manage all your risks? We provide a variety of support plans tailored to your organization's needs, enabling you to choose the most suitable option based on your business volume and operational requirements. ISOTools is exceptionally well-suited for medium to large enterprises, equipped with the technological infrastructure necessary to accommodate high resource demands from clients. Our unwavering commitment to your organization is demonstrated through a detailed service level agreement, outlining the protocols we implement and the various maintenance types we provide, ensuring you receive consistent and high-quality service. Additionally, our dedicated expert consultants will assist you throughout the transition process, thoroughly evaluating your Management System, identifying areas for improvement, and leveraging your existing strengths to enhance overall efficiency. By partnering with us, you can be confident in a seamless integration of best practices into your operations.

Description

ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Claims Manager
Google Analytics
Salesforce
Zendesk

Integrations

Claims Manager
Google Analytics
Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ISOTools

Founded

1997

Country

Spain

Website

www.isotools.org

Vendor Details

Company Name

iAdvize

Founded

2010

Country

France

Website

www.iadvize.com/en/ibbu/

Product Features

Safety Management

Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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