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Average Ratings 0 Ratings
Description
Why settle for a single solution when ISOTools can effectively manage all your risks? We provide a variety of support plans tailored to your organization's needs, enabling you to choose the most suitable option based on your business volume and operational requirements. ISOTools is exceptionally well-suited for medium to large enterprises, equipped with the technological infrastructure necessary to accommodate high resource demands from clients. Our unwavering commitment to your organization is demonstrated through a detailed service level agreement, outlining the protocols we implement and the various maintenance types we provide, ensuring you receive consistent and high-quality service. Additionally, our dedicated expert consultants will assist you throughout the transition process, thoroughly evaluating your Management System, identifying areas for improvement, and leveraging your existing strengths to enhance overall efficiency. By partnering with us, you can be confident in a seamless integration of best practices into your operations.
Description
ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ISOTools
Founded
1997
Country
Spain
Website
www.isotools.org
Vendor Details
Company Name
iAdvize
Founded
2010
Country
France
Website
www.iadvize.com/en/ibbu/
Product Features
Safety Management
Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management