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Description
Renowned startpoint security software products in the IRI Data Protector suite and IRI Voracity data management platform will: classify, find, and mask personally identifiable information (PII) and other "data at risk" in almost every enterprise data source and sillo today, on-premise or in the cloud.
Each IRI data masking tool in the suite -- FieldShield, DarkShield or CellShield EE -- can help you comply (and prove compliance) with the CCPA, CIPSEA, FERPA, HIPAA/HITECH, PCI DSS, and SOC2 in the US, and international data privacy laws like the GDPR, KVKK, LGPD, LOPD, PDPA, PIPEDA and POPI.
Co-located and compatible IRI tooling in Voracity, including IRI RowGen, can also synthesize test data from scratch, and produce referentially correct (and optionally masked) database subsets.
IRI and its authorized partners around the world can help you implement fit-for-purpose compliance and breach mitigation solutions using these technologies if you need help.
Description
SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.
API Access
Has API
API Access
Has API
Integrations
Amazon S3
Apache Tomcat
Avaya Experience Platform
Elasticsearch
Google Cloud Platform
IBM Db2
KNIME Analytics Platform
Microsoft Azure
Microsoft SharePoint
Microsoft Word
Integrations
Amazon S3
Apache Tomcat
Avaya Experience Platform
Elasticsearch
Google Cloud Platform
IBM Db2
KNIME Analytics Platform
Microsoft Azure
Microsoft SharePoint
Microsoft Word
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IRI, The CoSort Company
Founded
1978
Country
United States
Website
www.iri.com/products/iri-data-protector
Vendor Details
Company Name
IntraNext Systems
Country
United States
Website
intranext.com/solutions/smartsip
Product Features
Data Security
Alerts / Notifications
Antivirus/Malware Detection
At-Risk Analysis
Audits
Data Center Security
Data Classification
Data Discovery
Data Loss Prevention
Data Masking
Data-Centric Security
Database Security
Encryption
Identity / Access Management
Logging / Reporting
Mobile Data Security
Monitor Abnormalities
Policy Management
Secure Data Transport
Sensitive Data Compliance
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration