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support

Description

Unified communications and collaboration platforms are foundational to many vital business operations. As hybrid work models gain popularity and the expectation for a smooth user experience rises, having reliable uptime, swift issue resolution, and insightful analytics has become increasingly essential. Leverage the insights needed to explore innovative methods of connecting individuals, regardless of their location. It’s crucial that the tools your organization depends on function seamlessly to improve team communication and collaboration. With IR Collaborate, you can maintain open communication channels whether your workforce is on-site or operating remotely. Additionally, minimize helpdesk inquiries and reduce troubleshooting durations with proactive intelligent alerts that foresee issues by analyzing patterns and real-time occurrences, thereby enhancing overall efficiency. This approach not only saves time but also fosters a more connected and engaged workforce.

Description

Lansweeper can help you discover your IT and build your central IT Asset System of Record. You can easily audit all assets within your company's network using the Lansweeper Deepscan IP scanner engine. You can create a network inventory that includes all hardware, software, and users. Scan Windows, Linux, or Mac devices. Keep track of all your licenses, serial numbers, and warranties from major brands such as Dell, IBM and HP. Detect Unauthorized Local Admins and unify Office 365/AD User Data. Get the netbios domain, check for Windows Updates and more. You can discover all assets in your IT environment you didn't know about and take full control over your network. Get your free trial to get started with IT asset management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alemba Service Manager
AssetLabs Streamline License Tracker
Axonius
CyCognito
Devolutions Remote Desktop Manager
HWiNFO
HaloCRM
HaloPSA
Help Desk Migration
IFS Ultimo
Licenseware
Mint Service Desk
Notus
Panaseer
Reftab
Sunrise HR Case Management
Sunrise IT Service Management
VIZOR
Vivantio
iTop

Integrations

Alemba Service Manager
AssetLabs Streamline License Tracker
Axonius
CyCognito
Devolutions Remote Desktop Manager
HWiNFO
HaloCRM
HaloPSA
Help Desk Migration
IFS Ultimo
Licenseware
Mint Service Desk
Notus
Panaseer
Reftab
Sunrise HR Case Management
Sunrise IT Service Management
VIZOR
Vivantio
iTop

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$495.00/year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IR

Founded

1988

Country

Australia

Website

www.ir.com/products/collaborate

Vendor Details

Company Name

Lansweeper

Founded

2008

Country

Belgium

Website

www.lansweeper.com

Product Features

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Alternatives

Alternatives