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Average Ratings 0 Ratings
Description
IPRNVOICE serves as a comprehensive web-based platform for managing International Premium Rate Number (IPRN) services, tailored specifically for businesses in this sector. It integrates a call handling engine, administration for providers and routing, as well as management features for number ranges and test numbers, alongside dedicated portals for agents and resellers. With this platform, users can easily set up rates, billing increments, payouts, allocate numbers, and impose traffic limitations; they can also monitor live calls, access detailed call records, track rejected calls, and review balances, statements, and margin reports. Furthermore, the platform allows for audio playback or IVR assignments to specific number ranges. To bolster security, it includes CLI controls and traffic-pattern surveillance to detect potential fraud, with notifications and specific switch features accessible via Telegram. An accompanying Android application enables users to stay updated with live calls and reports on the go. IPRNVOICE is intended for telecom carriers, IPRN service providers, and resellers engaged in the management of premium-rate voice traffic, ensuring streamlined operations across various functionalities. This multifaceted approach ensures that users have the tools they need to efficiently manage their services while maximizing revenue potential.
Description
A complimentary telephony service is available, enabling both incoming and outgoing calls over the Internet, equipped with a diverse array of features tailored for your business needs. You can obtain a variety of Latvian and international phone numbers to receive calls, which can then be redirected to a call center or a mobile device. Enjoy low-cost calling rates within Latvia and internationally, costing just a few cents per minute. Make calls using your existing phone without the necessity of changing your current operator or SIM card. Additionally, you have the ability to play audio messages for each call. The platform provides real-time reports and statistics on calls, while tools like predictive dialers and click-to-call functionalities significantly reduce the amount of time agents spend dialing. An automatic dialer allows recorded messages to be sent to multiple numbers simultaneously. While waiting, customers can listen to music, and calls are routed to either all available operators or the first one to pick up. This comprehensive system enhances communication efficiency and streamlines customer interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
Telegram
No
Pricing Details
$300/port/month
Plans start at $300/month per port. Setup and 24/7 NOC support are included.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
LCR ONE
Founded
2025
Country
Estonia
Website
iprnvoice.com
Vendor Details
Company Name
TelTel
Founded
2008
Country
Latvia
Website
www.teltel.io
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Alternatives
No Alternatives