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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Social media operates continuously, and you are likely aware that crises can emerge unexpectedly. A single negative tweet has the potential to impact a company's revenue for months on end. Therefore, as a Social Media Brand Manager, it’s crucial to evaluate your readiness to handle emergencies at any hour. If your answer is anything less than a confident "yes," it might be wise to seek assistance from a professional partner. ICUC is a worldwide, multilingual social media team that collaborates with your company to interact with customers at all hours. Renowned for its expertise in community management, ICUC provides social media moderation services designed to facilitate dialogue and address customer service issues. Our moderation strategies are specifically customized for your brand, encompassing services such as text moderation, pre-written engagement responses, video and photo moderation, contest oversight, and more. With a team of specialists proficient in over 20 languages, we ensure that your customers consistently feel heard and valued, fostering lasting relationships. In today’s fast-paced digital landscape, being proactive and prepared can make all the difference for your brand’s reputation.

Description

Pure Moderation stands out as a worldwide provider of business process outsourcing solutions, offering a diverse array of services tailored to meet the specific demands of our partners. Our mission is to deliver cost-effective solutions that enhance operational efficiency for businesses of all sizes. Whether your needs involve minor, time-sensitive tasks or extensive, large-scale operations, our adaptable team is equipped to swiftly adjust to your requirements. With multiple office locations across Asia, Pure Moderation employs various multilingual teams to offer comprehensive support. We cater to a diverse clientele, from emerging startups to established multinational corporations, ensuring that we can assist businesses regardless of their scale. As a recognized leader in the BPO sector, we boast extensive experience, manage a substantial volume of interactions monthly, and maintain an impressive client retention rate. Additionally, we take pride in our post-sale client support, which encompasses reliable guarantees, employee training, and both onsite and offsite assistance. Our commitment to excellence ensures that our partners can focus on their core business while we handle the intricacies of their operational needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
Pinterest
X (Twitter)

Integrations

Facebook
Instagram
Pinterest
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ICUC.Social

Founded

2002

Country

Canada

Website

icuc.social/our-services/social-media-content-moderation/

Vendor Details

Company Name

Pure Moderation

Founded

2006

Country

Vietnam

Website

puremoderation.com

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Data Labeling

Human-in-the-loop
Labeling Automation
Labeling Quality
Performance Tracking
Polygon, Rectangle, Line, Point
SDK
Supports Audio Files
Task Management
Team Collaboration
Training Data Management

Alternatives

Alternatives

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