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Description
Social media operates continuously, and you are likely aware that crises can emerge unexpectedly. A single negative tweet has the potential to impact a company's revenue for months on end. Therefore, as a Social Media Brand Manager, it’s crucial to evaluate your readiness to handle emergencies at any hour. If your answer is anything less than a confident "yes," it might be wise to seek assistance from a professional partner. ICUC is a worldwide, multilingual social media team that collaborates with your company to interact with customers at all hours. Renowned for its expertise in community management, ICUC provides social media moderation services designed to facilitate dialogue and address customer service issues. Our moderation strategies are specifically customized for your brand, encompassing services such as text moderation, pre-written engagement responses, video and photo moderation, contest oversight, and more. With a team of specialists proficient in over 20 languages, we ensure that your customers consistently feel heard and valued, fostering lasting relationships. In today’s fast-paced digital landscape, being proactive and prepared can make all the difference for your brand’s reputation.
Description
OpenWeb (formerly Spot.IM) allows you to unleash your community. Your top users drive your business. Our complete Community Platform allows you to segment, monetize and build your core audience. Engaging users and circulating traffic automatically leads to pageviews. Advertising can be used to monetize areas with user-generated content. Say goodbye to comments and hello to our "Conversation". Our Conversation is powered by real-time elements and supports rich-media & Emojis. It is also SEO friendly. User engagement creates data. We help you monetize your communities, from sentiment analysis to defining custom audience. We help you reduce human moderation by providing high-quality, brand-safe conversations. Our machine-learning moderation technology removes spam and illicit comments and seamlessly integrates into leading security technologies. Identify your core audience and allow them to communicate with other contributors.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
Ketch
Okta
Pinterest
WordPress
X (Twitter)
Zephr
Integrations
Facebook
Instagram
Ketch
Okta
Pinterest
WordPress
X (Twitter)
Zephr
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ICUC.Social
Founded
2002
Country
Canada
Website
icuc.social/our-services/social-media-content-moderation/
Vendor Details
Company Name
OpenWeb
Founded
2012
Country
United States
Website
openweb.com
Product Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation