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Description
Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.
Description
This system serves as the perfect solution for managing and running your restaurant, offering comprehensive oversight of every aspect of your operations. You can efficiently oversee various elements such as purchases, sales, inventory, suppliers, customer interactions, and expenses, ensuring your business runs smoothly. Additionally, it allows for the configuration of various security profiles, safeguarding your business data according to the roles of your staff, including positions like waiter, cashier, and administrator. The platform facilitates quick and efficient service across various formats, whether it be fast food, dining room service, drive-thru, or home delivery. Moreover, it enables you to meticulously track your inventory in alignment with your recipes, significantly minimizing losses caused by human mistakes. You also have the option for guests to check-in directly through the system or to do so online, enhancing convenience for both staff and customers alike. This comprehensive tool not only streamlines operations but also aids in making informed business decisions.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$32.17 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/watsonx-orders
Vendor Details
Company Name
National Soft
Founded
2002
Country
Mexico
Website
softrestaurant.com/en/soft-restaurant-10
Product Features
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management