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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.

Description

This system serves as the perfect solution for managing and running your restaurant, offering comprehensive oversight of every aspect of your operations. You can efficiently oversee various elements such as purchases, sales, inventory, suppliers, customer interactions, and expenses, ensuring your business runs smoothly. Additionally, it allows for the configuration of various security profiles, safeguarding your business data according to the roles of your staff, including positions like waiter, cashier, and administrator. The platform facilitates quick and efficient service across various formats, whether it be fast food, dining room service, drive-thru, or home delivery. Moreover, it enables you to meticulously track your inventory in alignment with your recipes, significantly minimizing losses caused by human mistakes. You also have the option for guests to check-in directly through the system or to do so online, enhancing convenience for both staff and customers alike. This comprehensive tool not only streamlines operations but also aids in making informed business decisions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Flipdish
IBM watsonx Code Assistant
IBM watsonx.ai

Integrations

Flipdish
IBM watsonx Code Assistant
IBM watsonx.ai

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$32.17 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/watsonx-orders

Vendor Details

Company Name

National Soft

Founded

2002

Country

Mexico

Website

softrestaurant.com/en/soft-restaurant-10

Product Features

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Alternatives

Alternatives

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