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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The IBM Watson® Tone Analyzer employs linguistic analysis techniques to identify emotional and language tones present in written text. This tool is capable of assessing tone at both the document and sentence levels, allowing users to gain insights into how their written messages are interpreted. By utilizing this service, individuals and businesses can enhance their communication effectiveness, tailoring their tone to better connect with their audience. Companies can leverage this analysis to gauge the tone of their customers' messages, enabling them to respond appropriately and foster improved interactions. In this tutorial, you will discover how to utilize IBM Cloud Functions along with cognitive and data services to create a serverless back end for a mobile app. You can also analyze emotions and tones expressed in online content, such as tweets or reviews, predicting emotional states like happiness, sadness, or confidence. Additionally, equipping your chatbot with the ability to recognize customer tones will allow you to devise dialogue strategies that can adapt conversations to better meet customer needs, ultimately enhancing the overall user experience. Understanding emotional nuances in communication is crucial for building stronger relationships with clients.

Description

Modern Dial Tone stands out as a reliable provider of business telephone services and equipment known for its high quality and dependability. Our offerings cater to a wide range of needs, from individual lines for small businesses to extensive solutions for large enterprises and call centers. We pride ourselves on offering one of the clearest and most straightforward telephone bills in the market, ensuring transparency for our clients. Importantly, we do not bind our customers with long-term contracts, allowing for flexibility in their service choices. The advanced technology used by Modern Dial Tone ensures a seamless user experience, even over less stable networks, backed by a comprehensive service level agreement that guarantees both uptime and call quality. Additionally, we prioritize the security of your business through stringent compliance policies, validated by third-party certifications. Our noise-canceling microphones are particularly beneficial in bustling office settings, effectively minimizing background distractions. This commitment to excellence in service and technology reflects our dedication to meeting the unique needs of every client.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM Cloud Yes 
Quickwork Yes 

Integrations

IBM Cloud No 
Quickwork No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/watson-tone-analyzer

Vendor Details

Company Name

Modern Dial Tone

Country

United States

Website

moderndialtone.com

Product Features

Emotion Recognition

Facial Emotions No 
Facial Expression Analysis No 
Machine Learning No 
Photo Emotions No 
Speech Emotions No 
Video Emotions No 
Written Text Emotions No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

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