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Average Ratings 0 Ratings
Description
IBM® Sterling Partner Engagement Manager streamlines the onboarding process for new partners and enhances the management of current partnerships, significantly reducing time and resource expenditure. By automating the onboarding tasks, this tool minimizes the risk of expensive manual errors and boosts overall efficiency, allowing partners to independently manage their own information. From IBM’s perspective, forming a partnership involves three key aspects: implementing onboarding activities for both new and existing partners, maintaining an ongoing relationship through a "continuous-touch" methodology, and equipping both line-of-business and partner personnel with self-service tools to reduce dependency on support. To gain insight into how IBM addresses the challenges of onboarding, explore the features and architecture of PEM in this detailed technical overview of IBM Sterling Partner Engagement. Additionally, this system enables centralized management of contact and certificate information, thereby eliminating repetitive manual tasks and utilizing progress dashboards to track activity effectively, ensuring a smoother partnership experience.
Description
IBM Sterling CPQ revolutionizes and streamlines the processes of configuring, pricing, and quoting for intricate products and services. This platform enhances the purchasing journey for your clientele by facilitating transactions through all preferred sales channels. With its intuitive software, IBM Sterling CPQ assists eCommerce shoppers, sales personnel, call center agents, and partners in identifying suitable products while maintaining precise pricing. Additionally, it empowers you to deliver the exceptional buying experiences that modern consumers expect, thereby boosting your sales efficiency. The CPQ system automates the online sales process, ensuring accurate configuration of solution bundles and identifying cross-sell and up-sell opportunities, ultimately enhancing customer satisfaction and reducing the workload on call centers. Furthermore, by centralizing pricing operations, CPQ eliminates manual pricing tasks, standardizes pricing consistency, and automates any necessary pricing adjustments, allowing business users to manage price updates more effectively. Overall, IBM Sterling CPQ not only simplifies the sales process but also fosters stronger customer relationships through its user-friendly features.
API Access
Has API
API Access
Has API
Integrations
IBM Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/partner-engagement-manager
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/configure-price-quote
Product Features
Partner Relationship Management (PRM)
Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management
Product Features
CPQ
2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce
Sales Acceleration
CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management