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Average Ratings 0 Ratings

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ease
features
design
support

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Description

IBM Sterling Intelligent Promising is a versatile, AI-driven platform aimed at improving omnichannel retail effectiveness by providing reliable, clear, and economical order fulfillment solutions. Through its Promising service, the platform offers tailored delivery estimates by analyzing various fulfillment options in mere milliseconds, which allows retailers to showcase accurate promise dates on product listing pages, product detail pages, and during checkout, ultimately boosting digital conversion rates and minimizing cart abandonment. Additionally, the Inventory Visibility service grants businesses real-time insights into their inventory across the enterprise, enabling them to address peak demand periods, fine-tune safety stock levels, and prevent over-promising that could lead to lost sales opportunities. Meanwhile, the Optimization service utilizes sophisticated algorithms to harmonize established business rules with actual cost factors, including shipping and processing expenses, ensuring optimal fulfillment choices are made. This comprehensive approach not only enhances customer satisfaction but also drives efficiency in the retail supply chain.

Description

Kibo Order Management is designed for scalability and adaptability, allowing businesses to respond to changing market dynamics, customer needs, and global challenges. This cloud-based solution empowers retailers to rapidly implement and refine versatile fulfillment strategies that enhance revenue generation while catering to customer expectations. Over 1,000 brands have already experienced revenue growth with Kibo. Enhance customer loyalty by offering a variety of products and fulfillment options, seamlessly capturing orders across all available channels. Access inventory from the entire fulfillment network, regardless of its location, and optimize shipping from the closest facilities to minimize inventory holding costs and mitigate fraud risks. Kibo's automated fulfillment optimization ensures that orders are routed efficiently, balancing cost-effectiveness and timely delivery. With real-time visibility into all inventory housed in distribution centers, retail outlets, and vendor locations, Kibo equips you to ship products effectively to consumers from any point in your supply chain, ensuring a competitive edge in the retail landscape. This level of integration and efficiency not only streamlines operations but also enhances the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ACCEO Retail-1
Fusion
Kibo eCommerce
SiteVibes

Integrations

ACCEO Retail-1
Fusion
Kibo eCommerce
SiteVibes

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/intelligent-promising

Vendor Details

Company Name

Kibo

Founded

2015

Country

United States

Website

kibocommerce.com

Product Features

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Alternatives