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Description

IBM® Netcool® Operations Insight, enhanced by AI and machine learning, significantly minimizes event noise by automatically categorizing related events and offering pertinent context for quicker resolutions, enabling you to operate more efficiently. It presents a unified perspective across local, cloud, and hybrid settings while delivering actionable insights into the performance of services alongside their dynamic network and IT infrastructures. With this tool, you can modernize and streamline your IT operations, gaining deeper insight into rapidly changing environments, and it also supports containerized deployment on IBM Cloud Private for added flexibility and scalability. This integration of advanced technologies not only simplifies workflows but also empowers teams to respond more proactively to emerging challenges.

Description

When organizations choose to invest in a comprehensive observability platform that integrates data, insights, and actions throughout their IT landscape, they are able to address issues more swiftly while also removing data silos, reducing the need for resource-intensive war rooms, and alleviating alert fatigue. The Riverbed IQ unified observability solution empowers both business and IT to make quick and effective decisions by encapsulating expert troubleshooting knowledge, enabling less experienced staff to deliver more first-level resolutions, which in turn fosters digital innovation and enhances the overall digital experience for both customers and employees. By utilizing broad-based telemetry, organizations can attain a cohesive view of performance and insights, establishing a solid foundation of unified observability that supports the delivery of all other capabilities. Riverbed IQ’s methodology towards unified observability initiates with our full-fidelity telemetry, which spans across network and infrastructure components and incorporates metrics related to the end-user experience, ensuring a comprehensive understanding of system performance. This holistic approach not only streamlines troubleshooting but also positions organizations to respond adeptly to evolving digital demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blue Triangle No 
Origina Yes 
TierOne Service Assurance Yes 

Integrations

Blue Triangle Yes 
Origina No 
TierOne Service Assurance No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/us-en/marketplace/it-operations-management

Vendor Details

Company Name

Riverbed

Founded

2002

Country

United States

Website

www.riverbed.com/products/riverbed-iq/

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

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