Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HyperOrbit is a pioneering company in customer intelligence that develops autonomous AI agents designed to empower product, customer success, and product marketing teams to respond to customer and competitive insights instantly. The platform features two distinct agents: the Voice of Customer Agent, which consolidates feedback from various sources such as support tickets, reviews, surveys, sales calls, and product usage to prioritize development based on potential revenue impact, and the Competitive Intelligence Agent, which keeps track of competitor pricing, positioning, and market strategies, linking this data to potential risks related to deals and customer churn. Unlike traditional systems that require human interaction with dashboards, these agents are engineered to take initiative — proactively alerting teams, crafting requirements, and autonomously revising playbooks as needed. A key aspect of HyperOrbit's innovation lies in the synergy between these two agents: customer insights and competitive data enhance each other in a self-reinforcing ecosystem, revealing insights that are often overlooked by tools that serve only a single purpose. This interconnected approach not only streamlines operations but also equips teams with actionable intelligence that can drive strategic decisions more effectively.
Description
Establish trust, clarity, and safety through a unified platform designed for businesses eager to modernize and streamline their risk management processes. This top-tier solution integrates Orbit Intelligence, Orbit Diligence, and Orbit Security, catering to diverse organizational needs. Orbit Intelligence provides a comprehensive view of your risk environment, offering insights gathered from various facets of the platform. It consolidates risk evaluations, relevant data, and news pertaining to your collection of monitored entities. By automating due diligence questionnaires (DDQ) and requests for information (RFI), you can address a myriad of scenarios while optimizing resource allocation. With access to a repository of pre-prepared questionnaires and risk frameworks, your team will save time and effort. Additionally, Orbit Security Ratings present a robust, automated method for consistently assessing the cyber security stance of both your organization and its essential third-party partners, utilizing analytics driven by data to bolster the safety of your operational ecosystem. This comprehensive approach not only enhances security but also promotes a proactive stance in risk management.
API Access
Has API
No
API Access
Has API
No
Integrations
Android
Yes
App Store
Yes
Fireflies.ai
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
Gong
Yes
HubSpot CRM
Yes
Intercom
Yes
Jira
Yes
Linear
Yes
Integrations
Android
No
App Store
No
Fireflies.ai
No
Freshdesk
No
Genesys Cloud CX
No
Gong
No
HubSpot CRM
No
Intercom
No
Jira
No
Linear
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HyperOrbit Labs
Founded
2026
Country
Singapore
Website
www.hyperorbit.ai
Vendor Details
Company Name
Thomas Murray
Founded
1996
Country
United Kingdom
Website
thomasmurray.com/platform/orbit-risk
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
Yes
Product Features
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
No
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No