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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HyperOrbit is a pioneering company in customer intelligence that develops autonomous AI agents designed to empower product, customer success, and product marketing teams to respond to customer and competitive insights instantly. The platform features two distinct agents: the Voice of Customer Agent, which consolidates feedback from various sources such as support tickets, reviews, surveys, sales calls, and product usage to prioritize development based on potential revenue impact, and the Competitive Intelligence Agent, which keeps track of competitor pricing, positioning, and market strategies, linking this data to potential risks related to deals and customer churn. Unlike traditional systems that require human interaction with dashboards, these agents are engineered to take initiative — proactively alerting teams, crafting requirements, and autonomously revising playbooks as needed. A key aspect of HyperOrbit's innovation lies in the synergy between these two agents: customer insights and competitive data enhance each other in a self-reinforcing ecosystem, revealing insights that are often overlooked by tools that serve only a single purpose. This interconnected approach not only streamlines operations but also equips teams with actionable intelligence that can drive strategic decisions more effectively.

Description

Orbit Org allows you to create a visual representation of your organization's hierarchical reporting structures, ranging from a global perspective down to specific departments and roles. This visualization tool is particularly useful for ongoing company transformations, helping to clarify reporting relationships and assist in strategic restructuring initiatives. The latest addition to the Orbit software suite is an innovative organizational charting tool that operates in real time and integrates seamlessly with our other Orbit applications. Users can customize access levels and permissions in Orbit Org, ensuring that sensitive information such as salary details and protected characteristics are well-protected. Additionally, the software helps assess the repercussions of changes in structural organization or team reporting dynamics, providing instant management insights, including features for gender pay gap analysis. Whether purchased as an affordable standalone option or as a component of the comprehensive Orbit suite, Orbit Org is designed to enhance organizational clarity and efficiency. This makes it an invaluable resource for businesses aiming to adapt and thrive in a dynamic environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android Yes 
App Store Yes 
Fireflies.ai Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
Gong Yes 
HubSpot CRM Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Otter.ai Yes 
Salesforce Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Android No 
App Store No 
Fireflies.ai No 
Freshdesk No 
Genesys Cloud CX No 
Gong No 
HubSpot CRM No 
Intercom No 
Jira No 
Linear No 
Otter.ai No 
Salesforce No 
Zapier No 
Zendesk No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HyperOrbit Labs

Founded

2026

Country

Singapore

Website

www.hyperorbit.ai

Vendor Details

Company Name

Turning Point

Founded

2005

Country

United Kingdom

Website

www.turningpointhr.com/software/orbit-org/

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

Product Features

Org Chart

Collaboration No 
Data Import / Export No 
Drag & Drop No 
Interactive Elements No 
Photos / Images No 
Publishing / Sharing No 
Templates No 

Alternatives

Alternatives

Orbit Eval Reviews

Orbit Eval

Turning Point HR Solutions Ltd