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Description
HyperOrbit is a pioneering company in customer intelligence that develops autonomous AI agents designed to empower product, customer success, and product marketing teams to respond to customer and competitive insights instantly. The platform features two distinct agents: the Voice of Customer Agent, which consolidates feedback from various sources such as support tickets, reviews, surveys, sales calls, and product usage to prioritize development based on potential revenue impact, and the Competitive Intelligence Agent, which keeps track of competitor pricing, positioning, and market strategies, linking this data to potential risks related to deals and customer churn. Unlike traditional systems that require human interaction with dashboards, these agents are engineered to take initiative — proactively alerting teams, crafting requirements, and autonomously revising playbooks as needed. A key aspect of HyperOrbit's innovation lies in the synergy between these two agents: customer insights and competitive data enhance each other in a self-reinforcing ecosystem, revealing insights that are often overlooked by tools that serve only a single purpose. This interconnected approach not only streamlines operations but also equips teams with actionable intelligence that can drive strategic decisions more effectively.
Description
A true self-service reporting platform and analytics platform will empower your business. Orbit's business intelligence and operational reporting software is powerful and scalable. Users can create their own reports and analytics. Orbit Reporting + Analytics provides pre-built integration with enterprise resources planning (ERP), key cloud business applications, such as Salesforce, Oracle E-Business Suite and PeopleSoft. Orbit allows you to quickly and efficiently discover answers from any data source, identify opportunities, and make data-driven decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Android
Yes
App Store
Yes
Fireflies.ai
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
Gong
Yes
HubSpot CRM
Yes
Intercom
Yes
Jira
Yes
Integrations
Salesforce
Yes
Android
No
App Store
No
Fireflies.ai
No
Freshdesk
No
Genesys Cloud CX
No
Gong
No
HubSpot CRM
No
Intercom
No
Jira
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HyperOrbit Labs
Founded
2026
Country
Singapore
Website
www.hyperorbit.ai
Vendor Details
Company Name
Orbit Analytics
Founded
2006
Country
United States
Website
orbitanalytics.com
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
Yes
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
Yes
