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Description
Our platform is designed alongside groundbreaking scientific advancements that uncover how individuals perceive and articulate over 30 unique emotions. The ability to comprehend and convey emotions effectively is essential for the advancement of voice assistants, health technologies, social media platforms, and numerous other fields. It is vital that AI applications are rooted in collaborative, thorough, and inclusive scientific practices. Treating human emotions as mere tools for AI's objectives must be avoided, ensuring that the advantages of AI are accessible to individuals from a variety of backgrounds. Those impacted by AI should possess sufficient information to make informed choices regarding its implementation. Furthermore, the deployment of AI must occur only with the explicit and informed consent of those it influences, fostering a greater sense of trust and ethical responsibility in its use. Ultimately, prioritizing emotional intelligence in AI development will enrich user experiences and enhance interpersonal connections.
Description
Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.
API Access
Has API
API Access
Has API
Integrations
EVI 3
Five9
GENESYS
Microsoft Teams
Octave TTS
Operata
Slack
Zendesk
Zoom
Integrations
EVI 3
Five9
GENESYS
Microsoft Teams
Octave TTS
Operata
Slack
Zendesk
Zoom
Pricing Details
$3/month
Free Trial
Free Version
Pricing Details
$0.25 per hour
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hume AI
Country
United States
Website
hume.ai/
Vendor Details
Company Name
Modulate
Founded
2019
Country
United States
Website
www.modulate.ai/velma
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
Text to Speech
API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech