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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Humanic streamlines the creation of product onboarding milestones while offering highly accurate segments for each stage. This process employs a combination of user engagement and profile information derived from your product. By generating content tailored to user actions and their reactions to prompts, Humanic continuously adapts to what resonates with your audience at each milestone, automatically updating email content as needed. You can instantly assess the effectiveness of your campaigns against key objectives, such as conversion rates and user retention. By leveraging the comprehensive insights from your data, you can cultivate impactful, customized experiences for your users on a larger scale. Ultimately, this approach ensures that every interaction is relevant and enhances user satisfaction.

Description

Transform feedback from reviews, chats, surveys, emails, call transcripts, support tickets, and social media into valuable insights and trends to effectively address the challenges in Customer Experience (CX) and User Experience (UX). By leveraging viavoo AI, organizations can understand customer behaviors, emotions, expectations, and claims, allowing marketing, CRM teams, and other Customer Experience stakeholders to make data-driven decisions. Engage with the raw data through dynamic visualizations like interactive charts, which breathe life into verbatim feedback. Conduct in-depth analyses of your products, services, customer journeys, applications, and competitors to uncover significant insights. This process not only enhances understanding of customer experiences but also reveals emerging market trends that can inform strategic planning. Ultimately, this comprehensive approach leads to improved customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon RDS Yes 
Amplitude Yes 
Customer.io Yes 
Fullstory Yes 
HubSpot CRM Yes 
Intercom Yes 
LinkedIn Yes 
Mailchimp Yes 
Mixmax Yes 
Mixpanel Yes 
RudderStack Yes 
Salesforce Yes 
Segment Yes 
SendGrid Yes 
Slack Yes 
Snowflake Yes 
Stripe Yes 

Integrations

Amazon RDS No 
Amplitude No 
Customer.io No 
Fullstory No 
HubSpot CRM No 
Intercom No 
LinkedIn No 
Mailchimp No 
Mixmax No 
Mixpanel No 
RudderStack No 
Salesforce No 
Segment No 
SendGrid No 
Slack No 
Snowflake No 
Stripe No 

Pricing Details

$995 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Humanic AI

Founded

2021

Country

United States

Website

www.humanic.ai/

Vendor Details

Company Name

Viavoo

Country

France

Website

www.viavoo.com

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Web Analytics

Campaign Management No 
Conversion Tracking Yes 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking Yes 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking Yes 

Alternatives

Alternatives

Gainsight PX Reviews

Gainsight PX

Gainsight