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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Every organization, whether in the public or private sector, must implement a 'control panel' for their software applications to effectively manage their digital transformation journey. This solution offers comprehensive lifecycle support that aids businesses in automating various operations such as service provisioning, billing, customer management, and onboarding of new services. It provides a distinctive combination of on-premises and cloud solutions accessible through a unified interface. As a Microsoft CSP™, it allows the sale of individual billable service bundles efficiently. Our 'private cloud control panel' positions the cloud in proximity to your data, whether it resides on-site or in your dedicated data center. Envision it as your personal Office 365™ for managing Microsoft applications, or as a versatile Azure™ or AWS™ platform for your virtual machines, along with a centralized control panel for numerous other applications. The solution also features a single programmable access channel through an extensive REST API, ensuring a streamlined experience. Additionally, users benefit from a consolidated audit trail that tracks all control activities conducted, enhancing accountability and transparency. This combination of features positions organizations to thrive in an increasingly digital landscape.

Description

Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure
Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Microsoft 365
Microsoft Entra ID
Microsoft Exchange
Microsoft Hyper-V
Microsoft SharePoint
Site.pro
Skype
VMware Cloud

Integrations

Microsoft Azure
Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Microsoft 365
Microsoft Entra ID
Microsoft Exchange
Microsoft Hyper-V
Microsoft SharePoint
Site.pro
Skype
VMware Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hosting Controller

Country

Canada

Website

hostingcontroller.com

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

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