Hostek
1.0 out of 5 starsAverage Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Ensuring your uptime is our priority, achieved through a robust infrastructure, continuous monitoring, and a satisfaction guarantee. Experience the advantage of new hardware and resources without the burden of downtime or complicated migrations. We take the initiative to implement security patches on our servers, preventing IT issues before they arise. Regardless of whether your site requires more reading or writing capabilities, we have tailored solutions to fit your needs. From emerging startups to large enterprises, we offer services that range from straightforward to highly sophisticated, depending on what your organization requires. Hostek boasts some of the fastest servers in the industry, and our customers often express their satisfaction with the notable speed improvements. Your server is designed to adapt to your evolving needs, allowing you to upgrade to larger packages or add specific resources seamlessly, without any downtime. Additionally, you can enhance overall performance by distributing your application or website and database across separate servers. This flexibility ensures that you can develop and expand your online presence effectively.
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
Yes
ColdFusion Builder
Yes
Lucee
Yes
VICIdial
No
WordPress
Yes
cPanel
Yes
Integrations
Amazon Web Services (AWS)
No
ColdFusion Builder
No
Lucee
No
VICIdial
Yes
WordPress
No
cPanel
No
Pricing Details
$5.79 per month
Free Trial
No
Free Version
No
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hostek
Founded
1998
Country
United States
Website
hostek.com
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com
Product Features
Domain Name Registrars
DNS Service
No
Domain Parking
No
Domain Privacy
No
Email Hosting
No
Extended Expiration Protection
No
SSL Certificates
No
Web Hosting
No
Website Builder
No
VPS Hosting
Access Control / Permissions
No
FTP
No
Managed VPS
No
Multi-Server Management
No
One-Click Apps
No
Root Access
No
SSD Storage
No
Unmanaged VPS
No
Upload Custom ISO
No
Web Hosting
Cloud Hosting
No
DDOS Protection
No
Dedicated Hosting
No
Email Hosting
No
Managed Hosting
No
Multiple Datacenter Locations
No
Private SSL
No
SSD Storage
No
Server Backups
No
Shared Website Hosting
No
Unlimited Bandwidth Option
No
VPS
No
Website Builder
No