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Description
Enhance urban living and streamline customer assistance with the exclusive conversational AI framework designed specifically for cities and their marketers. Municipalities utilize our innovative technology to effectively manage information, enhance citizen support, automate various tasks, and disseminate important city updates. This allows for a more efficient handling of complaints, inquiries, and tasks that often burden citizens. By investing in citizen-focused initiatives, you can significantly elevate the public experience while enabling your organization to function at peak efficiency. Additionally, destination marketing organizations leverage this technology to automate their customer support processes, expand their content outreach, and operate around the clock, ensuring that citizens and visitors alike receive timely assistance and information. Such advancements not only foster a more connected community but also promote a thriving urban environment.
Description
Refernet is an online referral management platform that is safe, secure, and tailored for local use by various organizations such as Citizens Advice teams, Councils, Charities, and Health care services throughout the UK, demonstrating its cost-effectiveness. This system facilitates secure referrals among Advice Agencies and their partners within their respective areas, whether they be towns, cities, or regions. Compliant with GDPR regulations, Refernet also provides valuable reports on activities and outcomes. We aim to empower even the smallest charities to access and utilize Refernet alongside larger national organizations, thus our pricing structure is designed to reflect both your financial capabilities and the extent of coverage you require. In addition to our primary user base operating in urban settings, we are now collaborating with multiple Citizens Advice groups to coordinate referral efforts across entire boroughs and counties, enhancing the collective impact of local support services. With Refernet, the goal is not just to streamline referrals but to foster a more connected network of assistance for those in need.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hopstay
Country
France
Website
www.hopstay.co
Vendor Details
Company Name
Refernet
Website
www.refernet.co.uk
Product Features
Product Features
Referral
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management