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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HomeNetGuard actively monitors all devices linked to your network, checking for weak passwords and alerting you to any login attempts that utilize common or easily guessed credentials on accessible ports. In addition to this, it notifies you immediately when an unfamiliar device connects to your home network. The application makes it simple to modify your home network settings, accommodating various connections like VPNs or Ethernet. HomeNetGuard efficiently remembers all devices that have previously accessed your network, ensuring you are informed about any new connections, thus keeping you updated on who is accessing your online environment. The security scan feature runs automatically every 24 hours, but can also be initiated manually via the ‘Scan Now’ button found on the Home screen or within the Device details screen. During each scan, HomeNetGuard detects potentially at-risk devices with open ports or weak passwords, alerts the user to these vulnerabilities, and offers practical advice for addressing any security concerns that arise. With these comprehensive features, HomeNetGuard ensures that your home network remains secure and protected from unauthorized access.

Description

Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers. It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network. Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas. It allows your support agents to see things from the customer’s perspective - almost as good a site visit.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Informativ

Integrations

Informativ

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$55 - $75 /month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Slimware Utilities

Founded

2010

Country

United States

Website

slimware.com/homenetguard

Vendor Details

Company Name

Support Robotics

Founded

2017

Website

www.supportrobotics.com

Product Features

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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