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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HomeNetGuard actively monitors all devices linked to your network, checking for weak passwords and alerting you to any login attempts that utilize common or easily guessed credentials on accessible ports. In addition to this, it notifies you immediately when an unfamiliar device connects to your home network. The application makes it simple to modify your home network settings, accommodating various connections like VPNs or Ethernet. HomeNetGuard efficiently remembers all devices that have previously accessed your network, ensuring you are informed about any new connections, thus keeping you updated on who is accessing your online environment. The security scan feature runs automatically every 24 hours, but can also be initiated manually via the ‘Scan Now’ button found on the Home screen or within the Device details screen. During each scan, HomeNetGuard detects potentially at-risk devices with open ports or weak passwords, alerts the user to these vulnerabilities, and offers practical advice for addressing any security concerns that arise. With these comprehensive features, HomeNetGuard ensures that your home network remains secure and protected from unauthorized access.

Description

Our platform equips both agents and customers with automated diagnostics for home networks, along with straightforward troubleshooting guidance, allowing them to pinpoint the cause of WiFi connectivity problems and achieve a solution on their first attempt. The RouteThis Discovery App utilizes the user's mobile device to gather comprehensive data about the configuration and environment of the home network, enabling it to automatically detect the underlying issues causing potential WiFi disruptions. In addition, the RouteThis Dashboard serves as a centralized tool that grants agents immediate access to the customer's home network status, providing clear instructions to address the identified issues and enabling remote resolution capabilities. Furthermore, as a component of the RouteThis Discovery App, RouteThis Self-Help offers customers detailed, step-by-step guidance to tackle specific problems identified within their home networks, ensuring a more user-friendly experience. This combination of features not only enhances efficiency but also significantly improves customer satisfaction by fostering quicker resolutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Informativ

Integrations

Informativ

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Slimware Utilities

Founded

2010

Country

United States

Website

slimware.com/homenetguard

Vendor Details

Company Name

RouteThis

Founded

2013

Country

Canada

Website

routethis.com/platform/

Product Features

Product Features

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

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