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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Hivency serves as a comprehensive platform that connects influencers, consumers, and brands through genuine consumer experiences. By leveraging influencer marketing and authentic consumer reviews, you can enhance brand awareness, generate user-generated content, gain valuable insights, and drive conversions. This platform fosters a community where consumers and brands unite around sincere opinions. Increase the visibility of your products and elevate your brand recognition by harnessing the power of micro-influencers, brand ambassadors, and real consumer feedback. Craft a robust brand image while nurturing an engaged community of followers. Our commitment to personalized support ensures that every collaboration with influencers is a success. From the initial engagement with our platform to the completion of your marketing campaign, you will receive guidance from two dedicated professionals: an Influence Campaign Manager and a Customer Success Manager, who are there to assist you at every stage of your strategy implementation. Together, we strive to maximize the impact of your influencer collaborations.

Description

Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Magento
PrestaShop
Primeur
Salesforce Agentforce Commerce
Shopify
WooCommerce

Integrations

BigCommerce
Magento
PrestaShop
Primeur
Salesforce Agentforce Commerce
Shopify
WooCommerce

Pricing Details

€15,000 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hivency

Founded

2016

Country

France

Website

www.hivency.com/en/

Vendor Details

Company Name

Skeepers

Founded

2012

Country

France

Website

skeepers.io/en/

Product Features

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives