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Description

HiveWatch is a cutting-edge physical security platform that utilizes artificial intelligence to integrate various security systems, including access control, video surveillance, and guard operations, into a centralized, cloud-based command center that shifts the approach to security from a reactive stance to a more strategic one. Its advanced rules engine allows for the customization of alarm responses based on various criteria such as time, location, and frequency, while also incorporating built-in standard operating procedures to assist operators in their responses. By leveraging machine learning, HiveWatch minimizes false alarms and escalates legitimate threats to human supervisors through its AI Operator module, in addition to automating the detection of tailgating incidents. The platform facilitates the management of multiple sites, monitors device health, oversees case management for incidents, and tracks performance metrics like resolution times and incident counts for executive analysis. Field teams benefit from immediate access to incident data and site visuals, have the capability to report manual incidents accompanied by photographic evidence, execute guard patrols, and ensure ongoing communication and coordination throughout their operations. Furthermore, the system enhances overall security efficiency and response times, making it an invaluable tool for modern security management.

Description

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Arcules No 
Avigilon No 
Bosch Essential Video Analytics No 
Calipsa No 
Dahua No 
Eagle Eye Networks No 
Genetec Security Center No 
Hikvision No 
Honeywell Active Alert No 
IDenticard No 
Irisity IRIS+ No 
Microsoft Entra ID No 
Polarion REQUIREMENTS No 
ServiceNow No 
ShotSpotter No 
Slack No 
Symmetry Incident Management No 
VCA No 
Veoci No 
Zendesk No 

Integrations

Arcules Yes 
Avigilon Yes 
Bosch Essential Video Analytics Yes 
Calipsa Yes 
Dahua Yes 
Eagle Eye Networks Yes 
Genetec Security Center Yes 
Hikvision Yes 
Honeywell Active Alert Yes 
IDenticard Yes 
Irisity IRIS+ Yes 
Microsoft Entra ID Yes 
Polarion REQUIREMENTS Yes 
ServiceNow Yes 
ShotSpotter Yes 
Slack Yes 
Symmetry Incident Management Yes 
VCA Yes 
Veoci Yes 
Zendesk Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$150 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HiveWatch

Founded

2020

Country

United States

Website

hivewatch.com

Vendor Details

Company Name

SureView Systems

Founded

2001

Country

United States

Website

sureviewsystems.com

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management No 
Incident Management No 
Investigation Management No 
Multiple Alarm Queues No 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

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