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Description

HiveWatch is a cutting-edge physical security platform that utilizes artificial intelligence to integrate various security systems, including access control, video surveillance, and guard operations, into a centralized, cloud-based command center that shifts the approach to security from a reactive stance to a more strategic one. Its advanced rules engine allows for the customization of alarm responses based on various criteria such as time, location, and frequency, while also incorporating built-in standard operating procedures to assist operators in their responses. By leveraging machine learning, HiveWatch minimizes false alarms and escalates legitimate threats to human supervisors through its AI Operator module, in addition to automating the detection of tailgating incidents. The platform facilitates the management of multiple sites, monitors device health, oversees case management for incidents, and tracks performance metrics like resolution times and incident counts for executive analysis. Field teams benefit from immediate access to incident data and site visuals, have the capability to report manual incidents accompanied by photographic evidence, execute guard patrols, and ensure ongoing communication and coordination throughout their operations. Furthermore, the system enhances overall security efficiency and response times, making it an invaluable tool for modern security management.

Description

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Arcules
Bosch Essential Video Analytics
Dahua
Eagle Eye Networks
Genetec Security Center
Honeywell Active Alert
IDenticard
Irisity IRIS+
Microsoft Entra ID
Polarion REQUIREMENTS
Scylla
ServiceNow
ShotSpotter
Slack
Symmetry Incident Management
VCA
Veoci
Wavestore VMS
Zendesk

Integrations

Amazon Web Services (AWS)
Arcules
Bosch Essential Video Analytics
Dahua
Eagle Eye Networks
Genetec Security Center
Honeywell Active Alert
IDenticard
Irisity IRIS+
Microsoft Entra ID
Polarion REQUIREMENTS
Scylla
ServiceNow
ShotSpotter
Slack
Symmetry Incident Management
VCA
Veoci
Wavestore VMS
Zendesk

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$150 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HiveWatch

Founded

2020

Country

United States

Website

hivewatch.com

Vendor Details

Company Name

SureView Systems

Founded

2001

Country

United States

Website

sureviewsystems.com

Product Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Product Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

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