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Description
Combine social media platforms like Facebook, LinkedIn, Twitter, Instagram, YouTube, and RSS feeds to enhance your branding efforts and generate leads effectively. Benefit from unlimited streams categorized for easier management, along with features for scheduling posts, scraping pages, extracting images, accessing free images, implementing approval rules, and leveraging powerful analytics. Hipsocial seamlessly integrates with widely-used CRM, helpdesk, and project management tools, allowing you to schedule content across all platforms at once to maintain a cohesive brand voice and ensure consistency. By understanding customer needs and adapting your social strategy through advanced monitoring capabilities, you can engage more effectively with your audience on social media, accelerating conversion rates and elevating your social engagement. Gain valuable insights through comprehensive reports that empower you to make informed, data-driven decisions that optimize your social media strategy for greater advantages. Additionally, the User Approval Workflows feature facilitates the submission, review, and approval or rejection process for social media posts, streamlining content management further. This holistic approach to social media management not only saves time but also enhances collaboration within your team.
Description
NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable.
The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer.
The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI.
Key Benefits of NapoleonCat:
- Scale social media customer care globally with multilingual moderation
- Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads.
- Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports.
- Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration.
- Automate repetitive tasks with AI to focus on real conversations and meaningful engagement.
- Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
LinkedIn
X (Twitter)
YouTube
Agile CRM
Clockly by 500apps
CompanyHub CRM
Facebook Messenger
Google
Integrations
Facebook
Instagram
LinkedIn
X (Twitter)
YouTube
Agile CRM
Clockly by 500apps
CompanyHub CRM
Facebook Messenger
Google
Pricing Details
$14.99 per month
Free Trial
Free Version
Pricing Details
$79.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hipsocial
Founded
2018
Country
United States
Website
hipsocial.com
Vendor Details
Company Name
NapoleonCat
Founded
2013
Country
US and Poland
Website
napoleoncat.com
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
