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Description

Higgs Realtime is an advanced model and API that delivers production-ready, real-time speech-to-speech capabilities, designed to facilitate seamless and natural conversations. This comprehensive, instruction-optimized, audio-centric model is proficient in processing audio, text, or both, generating high-quality responses, and can also serve as a text-based language model when only text input is provided. Tailored for live voice interactions, it adeptly follows dialogues, manages interruptions, and adjusts to evolving requests even mid-conversation, while successfully navigating complex multi-step workflows. The model is specifically developed to exhibit voice-agent traits such as smooth turn-taking, conversational rhythm, tone modulation, introductory phrases for spoken tools, tracking of multi-turn states, and effectively responding to dynamic instructions. Enhanced semantic turn detection distinguishes between finished exchanges and brief pauses, while its multilingual and code-switching capabilities enable comprehension of over 100 languages without requiring specific setups for each language. In this way, Higgs Realtime not only enhances the user experience but also promotes greater accessibility in diverse communication scenarios.

Description

Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Boson AI
Five9
GENESYS
Microsoft Teams
Slack
Zendesk
Zoom

Integrations

Boson AI
Five9
GENESYS
Microsoft Teams
Slack
Zendesk
Zoom

Pricing Details

$0.0023 per minute
Free Trial
Free Version

Pricing Details

$0.25 per hour
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Boson AI

Founded

2023

Country

United States

Website

staging.boson.ai/blog/higgs-realtime

Vendor Details

Company Name

Modulate

Founded

2019

Country

United States

Website

www.modulate.ai/velma

Product Features

Product Features

Alternatives

Alternatives