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Description

Higgs Realtime is an advanced model and API that delivers production-ready, real-time speech-to-speech capabilities, designed to facilitate seamless and natural conversations. This comprehensive, instruction-optimized, audio-centric model is proficient in processing audio, text, or both, generating high-quality responses, and can also serve as a text-based language model when only text input is provided. Tailored for live voice interactions, it adeptly follows dialogues, manages interruptions, and adjusts to evolving requests even mid-conversation, while successfully navigating complex multi-step workflows. The model is specifically developed to exhibit voice-agent traits such as smooth turn-taking, conversational rhythm, tone modulation, introductory phrases for spoken tools, tracking of multi-turn states, and effectively responding to dynamic instructions. Enhanced semantic turn detection distinguishes between finished exchanges and brief pauses, while its multilingual and code-switching capabilities enable comprehension of over 100 languages without requiring specific setups for each language. In this way, Higgs Realtime not only enhances the user experience but also promotes greater accessibility in diverse communication scenarios.

Description

Velma is an innovative AI model created by Modulate, functioning as part of a comprehensive voice intelligence system that comprehends conversations directly from audio rather than depending on textual transcriptions. In contrast to conventional methods that first convert spoken language to text for analysis through language models, Velma employs an Ensemble Listening Model (ELM), which features a unique architecture capable of processing various facets of voice simultaneously, such as tone, emotion, pacing, intent, and behavioral cues. This advanced capability enables it to grasp the complete essence of a dialogue, not merely the spoken words, while identifying subtle indicators like stress, deceit, sarcasm, or escalation as they occur. Velma achieves this by integrating hundreds of specialized detectors, each targeting specific elements of speech, such as emotional context, inappropriate behavior, or signs of synthetic voice, and subsequently amalgamating these signals to derive deeper insights about the dynamics of the conversation. Consequently, this allows for a richer understanding of interactions in real time, enhancing the potential for more effective communication analysis.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Boson AI Yes 
Five9 No 
GENESYS No 
Microsoft Teams No 
Slack No 
Zendesk No 
Zoom No 

Integrations

Boson AI No 
Five9 Yes 
GENESYS Yes 
Microsoft Teams Yes 
Slack Yes 
Zendesk Yes 
Zoom Yes 

Pricing Details

$0.0023 per minute
Free Trial No 
Free Version No 

Pricing Details

$0.25 per hour
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Boson AI

Founded

2023

Country

United States

Website

staging.boson.ai/blog/higgs-realtime

Vendor Details

Company Name

Modulate

Founded

2019

Country

United States

Website

www.modulate.ai/velma

Product Features

Product Features

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Alternatives

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