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Description
Discover the Hi Marley texting platform, which bridges the gap between carriers, their partners, and the end customer during critical moments. Whether for claims, underwriting, or policy interactions, Hi Marley ensures that insurance carriers are fully supported! Our integrated and AI-driven texting solution provides a smooth and contemporary communication experience that today's policyholders demand. The Hi Marley platform is exclusively tailored for the insurance sector, featuring top-tier tools and functionalities designed to enhance customer satisfaction. Representatives engage through our user-friendly web-based application, while customers can easily communicate via straightforward text messages—eliminating the need for app downloads or website visits. By choosing Hi Marley, you are not merely selecting a texting service; you are committing to improving your customer's insurance journey. With a team deeply rooted in the insurance world, we address the challenges we understand all too well. This dedication to problem-solving sets us apart in the industry, ensuring that we are not just a solution but a partner in your success.
Description
Shift’s Payment Integrity offers an advanced AI-driven solution tailored for health plans, aimed at enhancing the precision and minimizing expenses involved in the claims payment process. This innovative tool operates effectively during both pre-payment and post-payment phases, enabling plan administrators to identify potential issues early on while also recovering overpayments efficiently. Among its notable features are dynamic claims editing with updated rules, AI-supported reviews of medical records, detection of anomalies as well as instances of fraud, waste, and abuse, and integration of external data for a more comprehensive analysis. The system is designed to adapt to changing policies and guidelines, featuring automated policy assessments and an edit logic workbench that allows health plans to experiment with concepts prior to implementation. It also includes clear flags and alerts that inform reviewers about the reasons behind claim flagging, facilitates faster document reviews by emphasizing key sections of records, and employs data mining techniques to uncover emerging trends. Additionally, the platform boasts a cohesive case management interface that streamlines investigative workflows, further enhancing operational efficiency for health plans.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hi Marley
Founded
2017
Country
United States
Website
www.himarley.com
Vendor Details
Company Name
Shift Technology
Founded
2013
Country
France
Website
www.shift-technology.com/products/payment-integrity
Product Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management