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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discover the Hi Marley texting platform, which bridges the gap between carriers, their partners, and the end customer during critical moments. Whether for claims, underwriting, or policy interactions, Hi Marley ensures that insurance carriers are fully supported! Our integrated and AI-driven texting solution provides a smooth and contemporary communication experience that today's policyholders demand. The Hi Marley platform is exclusively tailored for the insurance sector, featuring top-tier tools and functionalities designed to enhance customer satisfaction. Representatives engage through our user-friendly web-based application, while customers can easily communicate via straightforward text messages—eliminating the need for app downloads or website visits. By choosing Hi Marley, you are not merely selecting a texting service; you are committing to improving your customer's insurance journey. With a team deeply rooted in the insurance world, we address the challenges we understand all too well. This dedication to problem-solving sets us apart in the industry, ensuring that we are not just a solution but a partner in your success.

Description

Sellence is an AI-driven sales conversion platform that automates customer follow-up for insurance providers, lenders, and financial technology companies. The software focuses on recovering potential customers who abandon insurance quotes, allow renewals to expire, leave loan applications unfinished, or fail to fund newly created accounts. Its AI persuasion model engages prospects through personalized SMS conversations and phone calls on behalf of the business. Automated follow-up sequences can continue for several weeks to maintain contact with customers who have not completed their transactions. Sellence tracks customer responses within a continuous conversation thread, allowing follow-up interactions to account for previous communications. The platform is designed to address common sales objections involving price, timing, competing options, and purchasing decisions. Organizations can establish communication rules covering customer consent, quiet hours, approved language, and other outreach restrictions. Audit trail functionality provides records of customer interactions and automated communications for oversight and compliance purposes. Sellence supports sales teams by automating prospect reengagement and helping convert existing customer interest into completed purchases, applications, and funded accounts.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom pricing. Starts with a paid 2-month pilot on one journey, measured against a control group, then a 12-month term.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hi Marley

Founded

2017

Country

United States

Website

www.himarley.com

Vendor Details

Company Name

Sellence

Founded

2023

Country

Israel

Website

www.sellence.com

Product Features

Insurance Agency Management

Claims Management No 
Commission Management No 
Contact Management No 
Document Management No 
Insurance Rating No 
Life & Health No 
Policy Management No 
Property & Casualty No 
Quote Management No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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