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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Discover innovative solutions by harnessing the collective intelligence of the crowd. Leveraging the HeroX network allows you to expand your reach well beyond your own organization, bringing in fresh talent and perspectives that are often overlooked through conventional channels. Crowdsourcing ensures ongoing and dependable innovation, as our diverse pool of problem solvers has already contributed ideas and solutions to more than 200 distinct challenge projects. You incur costs only when your challenge is effectively addressed, making it a risk-free approach to meet your specific goals. Our platform is open and accessible, encouraging participation without any hurdles. What truly differentiates us is our CrowdBuild methodology. HeroX acts as the central hub for registering prizes, submitting competitions, forming solver teams, and conducting official evaluations. Whether you need ideas, products, designs, proofs of concept, or prototypes, we cater to all needs, whether large or small; you can initiate your own challenge or rely on our expertise. Define what success looks like for your initiative, including intellectual property ownership, challenge duration, budget considerations, and more. By presenting your challenge to a worldwide community of problem solvers, you open the door to endless possibilities for collaboration and innovation. This unique approach not only fosters creativity but also builds a vibrant ecosystem of innovation.

Description

An organization's continuous improvement strategy includes the ability to effectively track issues, concerns, knowledge, and other information. Management will want to know if the team is working on resolving the customer's issue on priority when a customer raises an issue. Omnex's Problem Solver is a tool and knowledge bank that allows customers to track, manage and resolve problems. Problem Solver is a single repository for all internal and external problems. We have designed our software to address a variety quality assurance (external, internal, environmental, health, safety, and other issues). Define metrics and timelines for problem resolution. This includes: containment, corrections, corrective actions, reporting, and closure. Give suppliers the ability to take corrective action.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Qmarkets

Integrations

Qmarkets

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HeroX

Website

www.herox.com

Vendor Details

Company Name

Omnex Systems

Founded

1986

Country

United States

Website

www.omnexsystems.com

Product Features

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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