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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hemingway is an AI-driven solution tailored for dental offices, aimed at improving patient interaction and optimizing administrative workflows. Among its features is AI-powered reactivation, which proactively re-engages patients who have not booked appointments or have become inactive, ensuring they are brought back into the practice. Additionally, it provides an around-the-clock virtual receptionist that manages appointment requests, helping to maintain a busy schedule. Automated rescheduling is also included, allowing appointments to be adjusted according to set guidelines. The platform enhances communication through intelligent texting, enabling the AI to effectively discuss appointment details with patients. Furthermore, a voice agent facilitates seamless telephone interactions with patients, while the AI web chat option can be integrated into the practice's website to attract and engage potential new patients. Hemingway also boasts compatibility with various practice management software, all while prioritizing the privacy and security of communications, ensuring a trustworthy experience for both staff and patients alike. This comprehensive approach positions Hemingway as a vital tool for modern dental practices looking to thrive in a competitive landscape.

Description

Recupra effectively bridges the revenue shortfalls that a front desk may overlook, addressing issues such as unfilled appointment slots, no-shows, and patients who have fallen out of treatment. The platform employs a series of specialized AI agents, each dedicated to a specific task. The Reminder Agent is tasked with verifying upcoming appointments and rescheduling them during calls. The Waitlist Agent identifies cancellations and reaches out to patients on the waitlist until the appointment is filled. The No-Show Agent contacts patients who failed to attend their appointments and assists in rebooking them. Meanwhile, the Reactivation Agent focuses on engaging patients who have not visited in a while. Additional agents are in place to manage intake, conduct follow-ups, and address routine administrative inquiries. Each agent integrates seamlessly with the clinic's existing Electronic Health Records (EHR), ensuring that all bookings are accurately reflected in the official calendar and that patient charts remain up-to-date. These agents communicate in a natural manner over the phone, adeptly handle objections, and transfer calls to human staff as needed for more complex interactions. Furthermore, Recupra adheres to HIPAA regulations and is willing to sign a Business Associate Agreement to ensure compliance. The pricing structure is based on outcomes, meaning clinics only incur costs when an agent successfully generates a booking, secures a confirmation, or recovers a missed visit, making it a cost-effective solution for healthcare providers. This innovative approach not only enhances operational efficiency but also significantly improves patient engagement and retention.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AdvancedMD
DrChrono
Healthie
Jane
Tebra
athenaOne

Integrations

AdvancedMD
DrChrono
Healthie
Jane
Tebra
athenaOne

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hemingway

Country

United States

Website

hemingwayai.co

Vendor Details

Company Name

Puppeteer AI

Founded

2023

Country

United States

Website

recupra.com

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Product Features

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