Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our team collaboration tool will save you time and money. Our team collaboration tool enables you to create a unified shared mailbox, customer management, livechat, email marketing tools, as well as marketing automation tools. This will help your business succeed. Our team email management tools make it easy for your entire business to be on the same page. This will increase productivity and help you get your team on the same page. Collaborate in your shared inbox. You can delegate emails and add private notes for your team and yourself to email messages. Collision detection prevents duplicate responses to customer messages. Helpmonks goes beyond a team email inbox. Helpmonks offers advanced contact management and a complete customer conversation record. To increase sales and business growth, you can also add our live chat tool to your email marketing platform and email marketing platform. Our email automation tool allows you to reach more customers, nurture leads, build customer loyalty, and increase customer satisfaction. With the Helpmonks marketing automation tool, you can easily send an email drip campaign based upon your customer's behavior.
Description
Inbox Works is an innovative browser-based shared inbox currently being developed for teams managing a common email address, such as support@ or hello@. It ensures that conversations are always visible until they are fully resolved, indicates which team member is drafting a response, and provides alerts to prevent duplicate replies. Team members can engage in private discussions alongside the email, assign ownership of conversations, and navigate the inbox using convenient keyboard shortcuts. To enhance follow-up efficiency, it allows users to resurface messages on specified dates or when replies are overdue, ensuring that promised dates are maintained even if the initial recipient responds first. Additionally, users can utilize optional features such as snoozing emails, adding signatures, and setting rules to automatically transfer selected messages to the Done folder. Designed for integration with Google Workspace and Microsoft 365, this tool operates without a ticketing system, allowing for seamless communication. The platform boasts impressive speed, with the next email and reply opening in less than a tenth of a second. Teams interested in testing the product can request free early access through an approval process, and a no-sign-up browser demo is available featuring sample emails to showcase its functionality. This user-friendly approach aims to streamline collaborative email management for teams.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Desktop.com
Yes
GitHub
Yes
LiveChat
Yes
Microsoft 365
No
Slack
Yes
Trello
Yes
Integrations
Desktop.com
No
GitHub
No
LiveChat
No
Microsoft 365
Yes
Slack
No
Trello
No
Pricing Details
$9 per month
Free Trial
No
Free Version
No
Pricing Details
Approval-based early access is free. Planned pricing includes a Free plan for teams of up to three and Team at $29/month for the whole team; prices are not final.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Helpmonks
Founded
2014
Country
United States
Website
helpmonks.com
Vendor Details
Company Name
Orumio
Founded
2023
Country
Japan
Website
inbox-works.com
Product Features
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No