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Description
Helpeen is a platform designed to assist small software teams in managing customer inquiries independently. It features a unified conversation inbox, a help center filled with articles and FAQs, and a selection of video tutorials to enhance user support. Teams can categorize interactions as open, pending, or resolved, while users have the ability to reach out for assistance via an in-app widget or a publicly accessible help center. Knowledge-base content can be authored in Markdown, organized into various categories, and translated into multiple languages for broader accessibility. Additionally, Helpeen offers embeddable components, such as React integrations, along with a JSON API, enabling teams to create tailored support experiences or initiate conversations from their own servers. This service is particularly beneficial for independent creators and small product teams seeking an efficient method to address user queries, share self-service resources, and incorporate support features into their applications. In this way, Helpeen empowers teams to streamline their customer support processes while enhancing user satisfaction.
Description
The News API offers RESTful JSON endpoints that enable users to search for and access leading news stories, real-time updates, and historical information from over 40,000 sources in more than 50 nations, indexing more than one million new articles each week in over 30 languages. Its API facilitates comprehensive full-text searches of both titles and article content, allowing users to refine results based on criteria such as country, language, category, source, and publication date, among others. With cutting-edge caching technology to ensure rapid response times, every request yields structured metadata, including total matches and pagination, in addition to detailed article attributes like UUID, title, description, snippet, URL, image URL, language, timestamp of publication, source, and relevant categories. Featuring an intuitive HTTP GET interface and delivering JSON responses, this tool allows for seamless integration of live news, curated topic-specific articles, or historical research feeds into any application or project, thus providing both convenience in implementation and extensive coverage of worldwide news. Moreover, this versatility makes it an invaluable resource for developers and journalists alike, enhancing the way news is consumed and utilized across various platforms.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€9/month per project
A free version is available. Paid pricing starts at €9 per project per month.
Free Trial
No
Free Version
Yes
Pricing Details
$19 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Helpeen
Founded
2026
Country
Spain
Website
www.helpeen.com/en
Vendor Details
Company Name
The News API
Country
United States
Website
www.thenewsapi.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No