Average Ratings 0 Ratings
Average Ratings 0 Ratings
Similar Products
-
ManageEngine ServiceDesk PlusOnline service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
-
ServoDeskEasy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
-
FreshserviceFreshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
-
ServiceaideServiceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
-
AteraThe all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!
-
PylonPylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
-
KORONA POSKORONA POS is a revolutionary point of sale software that can be used by retailers, ticketing, and event operators, as well as quick-service restaurants and cafes. Subscriptions include automatic updates, 24/7 customer support, and no fees or surcharges. Businesses can use KORONA POS to enhance their operations, increase efficiency, and gain insight. KORONA POS is the fastest-growing POS system in America. It offers a variety of features, including detailed reporting, inventory analysis and product performance, loyalty, promotions, and employee management. Get more information by scheduling a demo or setting up a trial without any commitment. Your dedicated account manager will guide you through every feature that your business will need to succeed.
-
Bravo POS for PawnbrokersModern POS for Pawnbrokers Who Refuse to Stand Still. Bravo Store Systems is redefining what pawn software can do. Developed by pawnbrokers and engineered for growth, Bravo’s cloud-based platform unites point-of-sale, compliance, mobile apps, and connected eCommerce into one seamless system. Behind every feature is a simple promise: make work easier and results measurable. Unified POS: Handle loans, buys, retail, and firearms in one clean interface. Predictive Pricing: Standardize valuations across staff and locations for consistent margins. Compliance Built-In: ATF E4473 digital forms, A&D bound book, and state reporting handled automatically. Mobility + Marketplace: Sync instantly with Buya.com, UsedGuns.com, and MobilePawn. Analytics + Reporting: Role-based dashboards surface what matters most—today’s customers, overdue items, and exceptions. With more than 2,000 stores live on Bravo, pawnshops gain enterprise-class capability without the enterprise headache. It’s everything a modern pawnbroker needs—speed, compliance confidence, and real ROI—inside one system designed by people who’ve lived the business.
-
TicketsauceTicketing platforms are either antiquated, expensive, lack customer support, or most are all of the above. Ticketsauce and NIGHTOUT came together because we see the whitespace that no other company is addressing; A fully integrated event ticketing and marketing powerhouse with fair and transparent pricing. - Full White Label White label customizable ticketing solution that allows you to brand the event pages, tickets, and admin software. Sell your white label ticketing solution to manage events and generate more revenue. - Venue Management & Seating You can create completely customizable booth layouts and seating arrangements for any venue. You can combine seating and general admission tickets, or sell seats at a table. - Virtual & Livestream Events Monetizing virtual events has never been easier. You can host a virtual event on a variety of platforms and display custom banner ads. You can still retain your sponsorship revenue even if you host a virtual event using our event tools. -Marketing Get premium exposure across the NIGHTOUT Marketplace and their affiliates to reach your targeted audience via web, mobile, and newsletters so your events get in front of the right customers at the right time.
-
VoucherCartProfitable Gift cards, vouchers, and tickets are the most lucrative items you can sell for your business. They allow you to receive payment in full and in advance of products/services that you only deliver about 85% of the time. Flexible Your services and products can be sold as tickets, gift cards, or vouchers. You can sell what you want, at the terms and prices that you set, whenever and wherever you like, and at the profits you make. Powerful VoucherCart allows you to reach your customers in a way that is unmatched by other digital channels. Viral VoucherCart's embedded viral behaviors and loyalty means that we can attract new customers and retain them like no other eCommerce platform.
Description
Integrate all communication platforms where customers typically reach out to you. Streamline the ticket management process for efficiency. Regardless of whether your client contacts you via email, WhatsApp, Instagram Direct, or comments on Facebook, all inquiries will appear in your portal as tickets. Communication with clients is handled directly through the Helpdeskeddy interface, ensuring that all interactions are documented in the client profile for future reference. Your agents will no longer need to navigate through multiple systems or switch between various tabs. Each ticket is assigned a status, and once an operator resolves a request, they can mark it as "completed" and proceed to the next outstanding issue. Additionally, new tickets can be automatically assigned to operators based on their current workload or specific ticket characteristics. You can also configure automated responses to customer inquiries and notifications regarding ticket processing. This comprehensive system not only enhances productivity but also improves customer satisfaction by ensuring timely and organized responses.
Description
Lagoda serves as an AI chief of staff tailored for owner-operators and solo entrepreneurs, functioning seamlessly through Telegram, whether by voice or text.
It organizes your contacts and the agreements made with each individual, follows up on client payments according to your predetermined schedule, generates invoices simply from a brief spoken prompt, and makes those calls you've been postponing. Meeting requests are filtered based on rules you establish beforehand, and at 7:30 each day, you'll receive a concise summary outlining progress and highlighting decisions that need to be made.
Exclusively responsive to you, it does not interact with your team or any other individuals who may access your phone. It refrains from reading your other chats or accessing conversations in the background, ensuring that no significant actions occur without your explicit permission.
Access is granted upon request rather than through a conventional signup process. During the first week, setup is done manually to align with your accounts receivable, calendar preferences, and key contacts, ensuring a personalized experience from the start. By the end of this initial phase, Lagoda will be fully integrated into your workflow, streamlining tasks and improving efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Telegram
Pricing Details
$10 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Eddy Soft
Founded
2005
Country
Latvia
Website
helpdeskeddy.com
Vendor Details
Company Name
Negodiuk LLC
Founded
2026
Country
United States
Website
lagoda.ai
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
