Average Ratings 48 Ratings
Average Ratings 0 Ratings
Description
HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits.
Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support.
Top HelpWire features:
- Quick session initiation via URL
- On-demand and unattended remote access
- Support for Windows, macOS, and Linux
- Strong security with TLS/SSL and AES-256 encryption
- Team member invitations
- Multi-monitor viewing
- Rapid file transfer
- Multi-user chat
- Client directory
Description
WiredContact provides both hosted and on-premise CRM solutions specifically designed to meet your business requirements. Our user-friendly, cloud-based platform is complemented by our CRM knowledge and dedicated, personalized support. What challenges are you facing with your CRM? We are eager to assist you in tailoring WiredContact to fit your workflow seamlessly. Instead of overwhelming you with extensive details about our Customer Relationship Management software, we prefer to maintain a straightforward approach. We appreciate your visit and are excited to learn about your needs. Every company has unique CRM requirements, which often necessitate custom solutions beyond standard offerings. This can sometimes lead to significant expenses, but at WiredContact, we streamline the customization process significantly. Our system is built with flexibility in mind, allowing us to swiftly configure the exact features you require, saving both time and resources. Ultimately, our goal is to deliver a solution that not only meets but exceeds your expectations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Vendor Details
Company Name
WiredContact Worldwide
Website
www.wiredcontact.com
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management