Average Ratings 48 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits. Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support. Top HelpWire features: - Quick session initiation via URL - On-demand and unattended remote access - Support for Windows, macOS, and Linux - Strong security with TLS/SSL and AES-256 encryption - Team member invitations - Multi-monitor viewing - Rapid file transfer - Multi-user chat - Client directory

Description

WiredContact provides both hosted and on-premise CRM solutions specifically designed to meet your business requirements. Our user-friendly, cloud-based platform is complemented by our CRM knowledge and dedicated, personalized support. What challenges are you facing with your CRM? We are eager to assist you in tailoring WiredContact to fit your workflow seamlessly. Instead of overwhelming you with extensive details about our Customer Relationship Management software, we prefer to maintain a straightforward approach. We appreciate your visit and are excited to learn about your needs. Every company has unique CRM requirements, which often necessitate custom solutions beyond standard offerings. This can sometimes lead to significant expenses, but at WiredContact, we streamline the customization process significantly. Our system is built with flexibility in mind, allowing us to swiftly configure the exact features you require, saving both time and resources. Ultimately, our goal is to deliver a solution that not only meets but exceeds your expectations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$0
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Electronic Team, Inc.

Founded

2001

Country

United States

Website

www.helpwire.app/

Vendor Details

Company Name

WiredContact Worldwide

Website

www.wiredcontact.com

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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