Average Ratings 48 Ratings
Average Ratings 0 Ratings
Description
HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits.
Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support.
Top HelpWire features:
- Quick session initiation via URL
- On-demand and unattended remote access
- Support for Windows, macOS, and Linux
- Strong security with TLS/SSL and AES-256 encryption
- Team member invitations
- Multi-monitor viewing
- Rapid file transfer
- Multi-user chat
- Client directory
Description
Smart Eye Technology offers robust protection for companies that handle highly confidential documents, including financial statements, legal agreements, wiring instructions, employee data, and innovative concepts. Whether the sharing occurs internally among employees—whether they are working in the office or from home—or externally with clients or vendors, Smart Eye Technology ensures unparalleled security for data and information. With fraudsters posing as vendors and attempting to alter wiring instructions via email, businesses can suffer losses exceeding 500 billion dollars annually. Our enterprise-level private communication platform restricts file exchanges to only those companies you authorize, effectively eliminating fraudulent wire transfer requests from unauthorized individuals or organizations and potentially saving your business significant amounts of money. Regardless of your organization's size, safeguarding intellectual property is crucial, as it represents one of your most critical assets, which underscores the importance of implementing such security measures. The peace of mind that comes with knowing your sensitive information is protected allows you to focus on innovation and growth.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Vendor Details
Company Name
Smart Eye Technology
Founded
2018
Country
United States
Website
smarteyetechnology.com
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
File Sharing
Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management