Average Ratings 48 Ratings
Average Ratings 0 Ratings
Description
HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits.
Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support.
Top HelpWire features:
- Quick session initiation via URL
- On-demand and unattended remote access
- Support for Windows, macOS, and Linux
- Strong security with TLS/SSL and AES-256 encryption
- Team member invitations
- Multi-monitor viewing
- Rapid file transfer
- Multi-user chat
- Client directory
Description
Amazon DCV eliminates the need to compromise between responsiveness and image fidelity. Its bandwidth-adaptive streaming protocol ensures that applications run with nearly instantaneous responsiveness while maintaining high-quality visuals. This highly responsive streaming capability enables users to operate graphics-heavy applications remotely, thus avoiding the costs associated with specialized workstations or the hassle of transferring large data volumes from the cloud to local devices. Moreover, on Linux systems, Amazon DCV allows multiple sessions to utilize a single GPU, providing additional savings on server infrastructure. The protocol’s compatibility across various operating systems and its browser-based access offer service builders a dependable and adaptable solution for streaming applications, catering to both cloud-based and on-premises environments. Supporting both Windows and Linux remote setups, Amazon DCV comes equipped with native clients for Windows, Linux, and MacOS, alongside an HTML5 client for easy access via web browsers. This wide range of support ensures that users can seamlessly connect and utilize their applications regardless of their operating system.
API Access
Has API
API Access
Has API
Integrations
AWS HPC
Amazon AppStream
Amazon EC2
Amazon Web Services (AWS)
Leostream
Integrations
AWS HPC
Amazon AppStream
Amazon EC2
Amazon Web Services (AWS)
Leostream
Pricing Details
$0
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
aws.amazon.com/hpc/dcv/
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management