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Description
HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.
Description
VirtueMart serves as a comprehensive eCommerce platform that is designed to work seamlessly with the Joomla! Content Management System. Both are available under the GNU General Public License, allowing users to download and utilize them at no cost. Developed in PHP, they are optimized for operation within a PHP/MySQL framework, making installation straightforward; simply obtain the latest Joomla distribution from www.joomla.org along with the VirtueMart package from the same source. Joomla! supplies the foundational Core System and Framework that VirtueMart leverages, enabling you to effortlessly integrate a full-fledged Shopping Cart Solution into your dynamic website or "Portal." Additionally, you can enhance your site with various Plug-Ins, referred to as Components and Modules, which include features such as Forums, FAQs, Guestbooks, and Galleries. For further customization, you can alter the appearance of your site using Templates specifically designed for Joomla! Sites, which incorporate CSS and XHTML, and many of these Templates and Plug-Ins can be found at extensions.joomla.org, typically at no charge. With such extensive resources, you can create a unique and engaging online shopping experience tailored to your needs.
API Access
Has API
API Access
Has API
Integrations
2Subscribe
API2Cart
Apirone
CoinPayments
Convert Experiences
EqualWeb
Eway
Facebook
Feedonomics
Freshdesk
Integrations
2Subscribe
API2Cart
Apirone
CoinPayments
Convert Experiences
EqualWeb
Eway
Facebook
Feedonomics
Freshdesk
Pricing Details
$12.00/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpOnClick
Founded
2004
Country
United States
Website
www.helponclick.com
Vendor Details
Company Name
VirtueMart
Founded
2009
Country
United States
Website
virtuemart.net
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
