Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

HelpForShopping is a live chat software for e-commerce websites. It engages visitors in real time and provides personalized product suggestions. It also reduces product returns while increasing customer satisfaction. HelpForShopping offers features that boost conversion rates, increase loyalty, and provide quick support. Why choose HelpForShopping Live Chat Widget for your website? Increase Conversion Rates HelpForShopping’s live chat widget allows agents to engage directly and quickly with visitors. This makes it easy to convert browsing to purchases by providing real-time product suggestions and answering customer inquiries. -Reduce Product Returns HelpForShopping provides detailed information and personalized advice to customers at the time they make a purchase. This helps them make informed decisions, reducing the number of returns. HelpForShopping is a program backed by the European Union that empowers businesses to optimize their e-commerce.

Description

Merrows serves as a comprehensive AI customer service agent that handles interactions via phone calls, website chat, SMS, and email. Businesses can customize its functionalities through a reusable Playbook and integrate it with various systems such as commerce, booking, point-of-sale, and help-desk platforms to efficiently address customer queries, process orders, manage appointments, and redirect requests to staff members. This tool is tailored for sectors like automotive repair, ecommerce, retail, dining, and other service-oriented businesses. The workflows it supports range from scheduling appointments and providing status updates to managing product inquiries, facilitating returns, adjusting subscriptions, and processing restaurant orders. In addition, a chat widget can be seamlessly integrated into compatible website builders for enhanced user engagement. Teams have the capability to test conversations prior to launch, ensuring a smooth transition to human support when necessary. Users can access a free plan that allows for 100 web chat and email conversations each month, while premium options come with a complimentary 14-day trial to explore additional features. Ultimately, Merrows aims to streamline customer interactions and improve service efficiency across various industries.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 
Gladly No 
Gorgias No 
Kustomer No 
Mindbody No 
Recharge No 
Redo No 
Shopify No 
Shopmonkey No 
Square POS No 
Squarespace No 
Tekmetric No 
Webflow No 
Wix No 
Zammad No 
Zendesk No 
Zoho Desk No 

Integrations

WordPress Yes 
Gladly Yes 
Gorgias Yes 
Kustomer Yes 
Mindbody Yes 
Recharge Yes 
Redo Yes 
Shopify Yes 
Shopmonkey Yes 
Square POS Yes 
Squarespace Yes 
Tekmetric Yes 
Webflow Yes 
Wix Yes 
Zammad Yes 
Zendesk Yes 
Zoho Desk Yes 

Pricing Details

$19.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$0/month
Free: $0/month for 100 conversations per month through web chat and email. Starter: $99/month, or $79/month when billed annually, with 250 monthly credits; overage is $0.45 per credit. Growth: $399/month, or $319/month when billed annually, with 1,200 credits; overage is $0.38 per credit. Scale: $999/month, or $799/month when billed annually, with 3,500 credits; overage is $0.32 per credit. Paid self-serve plans include a 14-day trial. Voice is $49/month and SMS is $29/month, or $69/month together; channel charges are monthly, including on annual plans. No setup fee is listed. Enterprise plans are custom-quoted and invoiced.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HelpForShopping

Founded

2023

Country

Italy

Website

helpforshopping.com

Vendor Details

Company Name

201 Creations LLC

Country

United States

Website

www.merrows.ai/

Alternatives

Alternatives

CustomerEagle Reviews

CustomerEagle

RSG Digital