Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HelpForShopping is a live chat software for e-commerce websites. It engages visitors in real time and provides personalized product suggestions. It also reduces product returns while increasing customer satisfaction. HelpForShopping offers features that boost conversion rates, increase loyalty, and provide quick support.
Why choose HelpForShopping Live Chat Widget for your website?
Increase Conversion Rates
HelpForShopping’s live chat widget allows agents to engage directly and quickly with visitors. This makes it easy to convert browsing to purchases by providing real-time product suggestions and answering customer inquiries.
-Reduce Product Returns
HelpForShopping provides detailed information and personalized advice to customers at the time they make a purchase. This helps them make informed decisions, reducing the number of returns.
HelpForShopping is a program backed by the European Union that empowers businesses to optimize their e-commerce.
Description
Merrows serves as a comprehensive AI customer service agent that handles interactions via phone calls, website chat, SMS, and email. Businesses can customize its functionalities through a reusable Playbook and integrate it with various systems such as commerce, booking, point-of-sale, and help-desk platforms to efficiently address customer queries, process orders, manage appointments, and redirect requests to staff members. This tool is tailored for sectors like automotive repair, ecommerce, retail, dining, and other service-oriented businesses. The workflows it supports range from scheduling appointments and providing status updates to managing product inquiries, facilitating returns, adjusting subscriptions, and processing restaurant orders. In addition, a chat widget can be seamlessly integrated into compatible website builders for enhanced user engagement. Teams have the capability to test conversations prior to launch, ensuring a smooth transition to human support when necessary. Users can access a free plan that allows for 100 web chat and email conversations each month, while premium options come with a complimentary 14-day trial to explore additional features. Ultimately, Merrows aims to streamline customer interactions and improve service efficiency across various industries.
API Access
Has API
No
API Access
Has API
Yes
Integrations
WordPress
Yes
Gladly
No
Gorgias
No
Kustomer
No
Mindbody
No
Recharge
No
Redo
No
Shopify
No
Shopmonkey
No
Square POS
No
Integrations
WordPress
Yes
Gladly
Yes
Gorgias
Yes
Kustomer
Yes
Mindbody
Yes
Recharge
Yes
Redo
Yes
Shopify
Yes
Shopmonkey
Yes
Square POS
Yes
Pricing Details
$19.99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$0/month
Free: $0/month for 100 conversations per month through web chat and email. Starter: $99/month, or $79/month when billed annually, with 250 monthly credits; overage is $0.45 per credit. Growth: $399/month, or $319/month when billed annually, with 1,200 credits; overage is $0.38 per credit. Scale: $999/month, or $799/month when billed annually, with 3,500 credits; overage is $0.32 per credit. Paid self-serve plans include a 14-day trial. Voice is $49/month and SMS is $29/month, or $69/month together; channel charges are monthly, including on annual plans. No setup fee is listed. Enterprise plans are custom-quoted and invoiced.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelpForShopping
Founded
2023
Country
Italy
Website
helpforshopping.com
Vendor Details
Company Name
201 Creations LLC
Country
United States
Website
www.merrows.ai/