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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.

Description

Tired of constant calls, chats, and in-person visits? If you're in search of a comprehensive augmented reality remote assistance software designed to support your workforce with faster solutions and minimize unforeseen downtime, look no further. This innovative tool allows technicians to evaluate problems through the user's camera feed and offer guidance using real-time hand drawings, markings, or text. These augmented reality annotations overlay directly onto the user's screen, making instructions clear and accessible. XRmeet effectively bridges geographical gaps during on-site inspections, eliminating the need for travel while saving both time and expenses. Additionally, it ensures that precise and confident instructions are delivered promptly, facilitating issue resolution. With the ability to collaborate with various teams simultaneously, XRmeet streamlines decision-making processes, making them quicker and more efficient. It also fosters seamless knowledge transfer between experts and novices, enabling real-time learning without delays. Furthermore, non-experts can independently troubleshoot and resolve issues with the aid of quick remote assistance and AR support, empowering them to take action confidently. This platform not only enhances productivity but also builds a more self-sufficient workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

£100 per month
Free Trial Yes 
Free Version No 

Pricing Details

$9 per month
Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Help me Fix

Founded

2019

Website

helpmefix.io

Vendor Details

Company Name

XRmeet

Country

India

Website

xrmeet.io/ar-remote-assistance

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Product Features

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