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Description
Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.
Description
The complexity of networking often leads to increased downtime. In environments with multiple vendors and cloud services, these challenges become even more pronounced. Palvera harnesses a variety of data streams and security insights to provide exceptional analytics, identify key areas of the network that require attention, clarify interdependencies, and recommend solutions during emergencies. This platform enables the creation of a digital replica of expert network engineers, which simplifies network intelligence by accurately tracing the origins of events and swiftly addressing complex incidents. The learning engine behind Palvera has been developed through extensive experience, incorporating insights from hundreds of thousands of hours dedicated to managing intricate global networks. This extensive dataset has been meticulously refined and is consistently updated to maintain its relevance. Following this, the information is processed by Palvera's state-of-the-art analytics engine, delivering timely and actionable visibility, triage, and remediation. As a result, organizations can significantly enhance their network reliability and maintain performance, even amid the challenges posed by modern network architectures.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
£100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help me Fix
Founded
2019
Website
helpmefix.io
Vendor Details
Company Name
Neysa
Country
India
Website
www.neysa.ai/palvera
Product Features
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)