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Average Ratings 0 Ratings

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ease
features
design
support

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Description

HelloZay serves as a virtual receptionist tailored for small businesses and various trades, such as HVAC, plumbing, electrical, alarm and security services, roofing, landscaping, and garage doors, among others. Your phone receives calls first, and when you’re unavailable, HelloZay steps in to respond like a professional receptionist around the clock, including during evenings, weekends, and holidays. It welcomes callers with your business name, gathers essential details such as their name, phone number, address, and service request, and promptly sends you a comprehensive summary via text or email, enabling you to follow up and secure the job. The setup process is quick and straightforward: simply create an account, input your business details, download the complimentary app for iOS or Android, and activate call forwarding. There’s no need for additional hardware or long-term commitments. The Single-Line plan offers unlimited minutes, a personalized business greeting, and immediate call summaries for just $59 per month plus tax, along with a risk-free 14-day trial to experience the service firsthand. This innovative solution allows you to maintain professionalism while ensuring you never miss an opportunity to connect with potential clients.

Description

Nextiva XBert serves as an AI-driven assistant for managing customer interactions, functioning as an answering service, receptionist, and support agent available around the clock to handle calls, texts, chats, and emails. It welcomes callers, responds to inquiries, schedules and reschedules appointments, collects lead information, and addresses common issues independently, escalating matters only when they exceed the AI's capability or involve sensitive topics. XBert enhances its performance by analyzing your business website, services, operational hours, and frequently asked questions, continually refining its responses based on real user interactions. It integrates voice, text, and chat into a singular conversation thread, ensuring that context is maintained across different communication channels. Constructed on Nextiva's robust enterprise platform, it adheres to compliance standards like PCI DSS, HIPAA, and GDPR, while also providing functionalities such as complete call recording and transcription, along with customizable limits on its operational scope. Starting at approximately $99 per month for a specified number of AI conversations, XBert can be set up within minutes without the need for any coding skills, making it accessible for a wide range of businesses. Moreover, its adaptability means that it can grow and evolve with your business's needs over time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Nextiva No 

Integrations

Nextiva Yes 

Pricing Details

$59/month
Free Trial Yes 
Free Version No 

Pricing Details

$15/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HelloZay

Founded

2026

Country

United States

Website

www.hellozay.com

Vendor Details

Company Name

Nextiva XBert

Founded

2025

Country

United States

Website

www.nextiva.com/products/ai-receptionist

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