Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HelloZay serves as a virtual receptionist tailored for small businesses and various trades, such as HVAC, plumbing, electrical, alarm and security services, roofing, landscaping, and garage doors, among others. Your phone receives calls first, and when you’re unavailable, HelloZay steps in to respond like a professional receptionist around the clock, including during evenings, weekends, and holidays. It welcomes callers with your business name, gathers essential details such as their name, phone number, address, and service request, and promptly sends you a comprehensive summary via text or email, enabling you to follow up and secure the job. The setup process is quick and straightforward: simply create an account, input your business details, download the complimentary app for iOS or Android, and activate call forwarding. There’s no need for additional hardware or long-term commitments. The Single-Line plan offers unlimited minutes, a personalized business greeting, and immediate call summaries for just $59 per month plus tax, along with a risk-free 14-day trial to experience the service firsthand. This innovative solution allows you to maintain professionalism while ensuring you never miss an opportunity to connect with potential clients.
Description
Nextiva XBert serves as an AI-driven assistant for managing customer interactions, functioning as an answering service, receptionist, and support agent available around the clock to handle calls, texts, chats, and emails. It welcomes callers, responds to inquiries, schedules and reschedules appointments, collects lead information, and addresses common issues independently, escalating matters only when they exceed the AI's capability or involve sensitive topics.
XBert enhances its performance by analyzing your business website, services, operational hours, and frequently asked questions, continually refining its responses based on real user interactions. It integrates voice, text, and chat into a singular conversation thread, ensuring that context is maintained across different communication channels. Constructed on Nextiva's robust enterprise platform, it adheres to compliance standards like PCI DSS, HIPAA, and GDPR, while also providing functionalities such as complete call recording and transcription, along with customizable limits on its operational scope.
Starting at approximately $99 per month for a specified number of AI conversations, XBert can be set up within minutes without the need for any coding skills, making it accessible for a wide range of businesses. Moreover, its adaptability means that it can grow and evolve with your business's needs over time.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Nextiva
No
Pricing Details
$59/month
Free Trial
Yes
Free Version
No
Pricing Details
$15/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HelloZay
Founded
2026
Country
United States
Website
www.hellozay.com
Vendor Details
Company Name
Nextiva XBert
Founded
2025
Country
United States
Website
www.nextiva.com/products/ai-receptionist