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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HelloSetter is an innovative cloud-driven AI service that specializes in voice appointment scheduling for various home-service sectors, such as roofing, HVAC, plumbing, solar energy, and remodeling contractors. It efficiently makes outbound calls to potential leads, conducting job-qualification inquiries, addressing typical customer questions and objections, and scheduling estimates or service appointments according to available calendar slots. In cases where a lead is unavailable, HelloSetter is designed to make follow-up calls during pre-set calling hours, and it can manage return calls to its designated number as well. Businesses can easily input leads through multiple channels, including web forms, Google Sheets, CSV imports, or webhook integrations. The platform boasts a comprehensive suite of features, which includes a calendar, call summaries, recordings, transcripts, and a user-friendly dashboard for analyzing call results. Additionally, users have the flexibility to link their existing calendars and customize call scripts, define service areas, set calling hours, and establish qualification criteria during the initial setup process. This adaptability ensures that businesses can tailor the service to meet their specific operational needs effectively.

Description

WarmLane is an AI voice assistant available around the clock, designed specifically for businesses that suffer financial losses whenever a call goes unanswered. Each missed call represents a potential customer who may choose to contact a competitor instead. WarmLane picks up on the first ring—whether it’s 2 AM, a Sunday, or while the business owner is busy with repairs—and manages the call just like a skilled receptionist would. It provides answers regarding services, hours of operation, pricing, and service areas using details specific to your business, while also qualifying the caller, recording their name, phone number, and the reason for their inquiry, and directly scheduling appointments into your Google Calendar or Calendly. The caller receives a confirmation via text and email, significantly reducing the likelihood of no-shows. In situations where human intervention is essential, WarmLane can forward or warm-transfer calls to you or your team, ensuring that no one is left without assistance. Additionally, it automatically initiates callbacks and sends text messages for any missed or dropped calls. Every conversation is recorded, making it transcribed, searchable, and exportable for future reference, enhancing overall efficiency and customer service.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Apple Calendar Yes 
Calendly Yes 
Google Calendar Yes 
Google Sheets Yes 
Housecall Pro Yes 
Jobber Yes 
Microsoft Outlook Yes 

Integrations

Apple Calendar No 
Calendly No 
Google Calendar No 
Google Sheets No 
Housecall Pro No 
Jobber No 
Microsoft Outlook No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$79/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HelloSetter

Website

hellosetter.com

Vendor Details

Company Name

WarmLane

Founded

2009

Country

United States

Website

warmlane.io

Product Features

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