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Average Ratings 0 Ratings
Description
HelloSetter is an innovative cloud-driven AI service that specializes in voice appointment scheduling for various home-service sectors, such as roofing, HVAC, plumbing, solar energy, and remodeling contractors. It efficiently makes outbound calls to potential leads, conducting job-qualification inquiries, addressing typical customer questions and objections, and scheduling estimates or service appointments according to available calendar slots. In cases where a lead is unavailable, HelloSetter is designed to make follow-up calls during pre-set calling hours, and it can manage return calls to its designated number as well. Businesses can easily input leads through multiple channels, including web forms, Google Sheets, CSV imports, or webhook integrations. The platform boasts a comprehensive suite of features, which includes a calendar, call summaries, recordings, transcripts, and a user-friendly dashboard for analyzing call results. Additionally, users have the flexibility to link their existing calendars and customize call scripts, define service areas, set calling hours, and establish qualification criteria during the initial setup process. This adaptability ensures that businesses can tailor the service to meet their specific operational needs effectively.
Description
TextBack offers a solution for local businesses that rely on phone communication by allowing them to automatically respond to missed, busy, and after-hours calls with text messages and a collaborative inbox. Callers can engage in a two-way dialogue, request callbacks, obtain quotes, send images, or schedule appointments based on available time slots. The platform accommodates conversations in both English and Spanish, features AI-generated responses that require business approval prior to dispatch, and includes follow-up communications, reminders for quotes and appointments, as well as requests for reviews once services are completed. Additionally, businesses gain access to a built-in website, a lead-form inbox, and an option for directory listings. To enhance operational efficiency, TextBack delivers weekly activity summaries and urgent message notifications tailored for trades such as HVAC, plumbing, electrical work, and roofing, among other local service sectors, ensuring that businesses stay connected and responsive to customer needs. This comprehensive service not only streamlines communication but also helps businesses enhance customer relationships and improve service delivery.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apple Calendar
Yes
Calendly
Yes
Google Calendar
Yes
Google Sheets
Yes
Housecall Pro
Yes
Jobber
Yes
Microsoft Outlook
Yes
Integrations
Apple Calendar
No
Calendly
No
Google Calendar
No
Google Sheets
No
Housecall Pro
No
Jobber
No
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelloSetter
Website
hellosetter.com
Vendor Details
Company Name
GoTextBack
Country
United States
Website
gotextback.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives