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features
design
support

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Write a Review

Description

Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff. In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances. When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.

Description

PlanSplit is designed to effectively connect service providers with their clients, ensuring a seamless experience for both parties. This innovative software for managing recurring monthly billing empowers healthcare professionals and various service providers to create attractive service plans, including discounted packages, memberships, and subscriptions. For consumers, the platform offers convenient features such as the ability to make monthly payments, modify their plans, cancel at any time, and benefit from automatic annual renewals. Meanwhile, service providers can streamline their operations, as PlanSplit handles everything from onboarding new clients to collecting payments, adjusting schedules, and managing renewals or cancellations, allowing staff to concentrate on delivering exceptional service. By simplifying these processes, PlanSplit enhances productivity and improves overall service quality for both providers and consumers alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
Covetrus Pulse Yes 
EPIC Agent CRM Yes 
Freshdesk Yes 
HubSpot AEO Yes 
ModMed Yes 
Veradigm EHR Yes 
Zenoti Yes 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

AdvancedMD No 
Covetrus Pulse No 
EPIC Agent CRM No 
Freshdesk No 
HubSpot AEO No 
ModMed No 
Veradigm EHR No 
Zenoti No 
athenaOne No 
eClinicalWorks No 

Pricing Details

Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Trial No 
Free Version No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hello Patient

Website

www.hellopatient.com

Vendor Details

Company Name

PlanSplit

Founded

2021

Country

United States

Website

plansplit.com

Product Features

Dental

Appointment Management Yes 
Appointment Reminders Yes 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing Yes 
Patient Records Management Yes 
Treatment Planning No 

Dermatology

Claims Management No 
EMR / EHR No 
HIPAA Compliant Yes 
Image Management No 
Inventory Management No 
Patient Portal No 
Progress Notes No 
Scheduling Yes 
Treatment Plans No 

Optometry

Appointment Management Yes 
Insurance Management No 
Inventory Management No 
Patient Records Yes 
Recall Tracking Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal No 
Personal Health Record Yes 
Progress Tracking Yes 
Self Management No 

Patient Scheduling

Analytics/Reporting Yes 
Approval Process Control No 
HIPAA Compliant Yes 
Mobile Access Yes 
Notifications/Alerts Yes 
Online Scheduling Yes 
Patient Communications Yes 
Patient Intake Yes 
Patient Portal Yes 
Patient Records Management Yes 
Payment Processing Yes 
Reminders Yes 
SMS Messaging Yes 

Product Features

Dental

Appointment Management No 
Appointment Reminders No 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Membership Management

Application Management No 
Automatic Renewals No 
Committee Management No 
Dues Management Yes 
Email Marketing No 
Event Management No 
Member Directory Yes 
Member Portal Yes 
Member Types No 
Membership Database No 
Nonprofit Membership No 
Payment Processing Yes 
Website Management No 

Mental Health

Appointment Reminders No 
Appointment Scheduling No 
Assessment & Treatment Plans No 
Billing & Invoicing Yes 
Claims Management No 
E-Prescribing No 
EDI No 
EMR / EHR No 
HIPAA Compliant No 
Inpatient / Residential No 
Multi-Provider Practice Yes 
Patient Portal No 
Personnel Management No 
Progress Notes No 
Single Provider Practice Yes 

Optometry

Appointment Management No 
Insurance Management No 
Inventory Management No 
Patient Records No 
Recall Tracking No 

Recurring Billing

Customer Portal No 
Deferred Billing No 
Discount Management Yes 
Dunning Management No 
Invoice History No 
Multi-Currency No 
Multi-Period Recurring Billing No 
Payment Processing Yes 
Recurring Donations No 
Subscription Billing No 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition Yes 
Revenue Recovery Tools No 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics Yes 

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing Yes 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans No 

Alternatives

Alternatives

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