Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff.
In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances.
When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.
Description
PlanSplit is designed to effectively connect service providers with their clients, ensuring a seamless experience for both parties. This innovative software for managing recurring monthly billing empowers healthcare professionals and various service providers to create attractive service plans, including discounted packages, memberships, and subscriptions. For consumers, the platform offers convenient features such as the ability to make monthly payments, modify their plans, cancel at any time, and benefit from automatic annual renewals. Meanwhile, service providers can streamline their operations, as PlanSplit handles everything from onboarding new clients to collecting payments, adjusting schedules, and managing renewals or cancellations, allowing staff to concentrate on delivering exceptional service. By simplifying these processes, PlanSplit enhances productivity and improves overall service quality for both providers and consumers alike.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Covetrus Pulse
Yes
EPIC Agent CRM
Yes
Freshdesk
Yes
HubSpot AEO
Yes
ModMed
Yes
Veradigm EHR
Yes
Zenoti
Yes
athenaOne
Yes
eClinicalWorks
Yes
Integrations
AdvancedMD
No
Covetrus Pulse
No
EPIC Agent CRM
No
Freshdesk
No
HubSpot AEO
No
ModMed
No
Veradigm EHR
No
Zenoti
No
athenaOne
No
eClinicalWorks
No
Pricing Details
Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Trial
No
Free Version
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hello Patient
Website
www.hellopatient.com
Vendor Details
Company Name
PlanSplit
Founded
2021
Country
United States
Website
plansplit.com
Product Features
Dental
Appointment Management
Yes
Appointment Reminders
Yes
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
No
Patient Billing
Yes
Patient Records Management
Yes
Treatment Planning
No
Dermatology
Claims Management
No
EMR / EHR
No
HIPAA Compliant
Yes
Image Management
No
Inventory Management
No
Patient Portal
No
Progress Notes
No
Scheduling
Yes
Treatment Plans
No
Optometry
Appointment Management
Yes
Insurance Management
No
Inventory Management
No
Patient Records
Yes
Recall Tracking
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
No
Personal Health Record
Yes
Progress Tracking
Yes
Self Management
No
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
Yes
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
Yes
Patient Records Management
Yes
Payment Processing
Yes
Reminders
Yes
SMS Messaging
Yes
Product Features
Dental
Appointment Management
No
Appointment Reminders
No
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
No
Patient Billing
No
Patient Records Management
No
Treatment Planning
No
Membership Management
Application Management
No
Automatic Renewals
No
Committee Management
No
Dues Management
Yes
Email Marketing
No
Event Management
No
Member Directory
Yes
Member Portal
Yes
Member Types
No
Membership Database
No
Nonprofit Membership
No
Payment Processing
Yes
Website Management
No
Mental Health
Appointment Reminders
No
Appointment Scheduling
No
Assessment & Treatment Plans
No
Billing & Invoicing
Yes
Claims Management
No
E-Prescribing
No
EDI
No
EMR / EHR
No
HIPAA Compliant
No
Inpatient / Residential
No
Multi-Provider Practice
Yes
Patient Portal
No
Personnel Management
No
Progress Notes
No
Single Provider Practice
Yes
Optometry
Appointment Management
No
Insurance Management
No
Inventory Management
No
Patient Records
No
Recall Tracking
No
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
Yes
Dunning Management
No
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
Yes
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
No
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
Yes
Revenue Recovery Tools
No
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
Yes
Veterinary
Appointment Reminders
No
Appointment Scheduling
No
Billing & Invoicing
Yes
Boarding Management
No
Image Storage
No
Inventory Management
No
Patient Records
No
Prescription Management
No
Treatment Plans
No