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features
design
support

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Description

Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff. In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances. When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.

Description

PatientGain is an advanced medical marketing automation platform that adheres to HIPAA regulations, aimed at assisting healthcare providers in attracting new patients, retaining current ones, and improving patient engagement through an innovative blend of AI technology, applications, and digital automation. The platform features high-performance healthcare websites, a suite of over 20 applications, and a CRM system that complies with HIPAA standards, complete with a lead management tool. PatientGain delivers expertly crafted, mobile-responsive, and SEO-enhanced healthcare websites designed specifically to convert site visitors into patients, leveraging automation and AI-driven agents to maximize return on investment. Additionally, its medical and dental SEO strategies focus on reducing patient acquisition expenses while bolstering online visibility. The platform includes various patient communication features, such as two-way texting and targeted email campaigns, that simplify interactions, whereas automated touchpoints and efficient lead management processes further boost conversion rates. PatientGain is committed to ensuring that all marketing and patient communication practices uphold the stringent privacy regulations inherent in the healthcare industry, providing peace of mind to both providers and patients. This comprehensive approach positions PatientGain as a vital partner for healthcare practices looking to thrive in a competitive environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AdvancedMD
Covetrus Pulse
EPIC Agent CRM
Facebook
Freshdesk
Google Cloud Platform
HubSpot AEO
Instagram
ModMed
Veradigm EHR
WordPress
Zenoti
athenaOne
eClinicalWorks

Integrations

AdvancedMD
Covetrus Pulse
EPIC Agent CRM
Facebook
Freshdesk
Google Cloud Platform
HubSpot AEO
Instagram
ModMed
Veradigm EHR
WordPress
Zenoti
athenaOne
eClinicalWorks

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$799 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hello Patient

Website

www.hellopatient.com

Vendor Details

Company Name

PatientGain

Country

United States

Website

www.patientgain.com

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Dermatology

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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