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Description

Helia provides a streamlined scheduling and job management solution tailored for cleaning companies that have progressed beyond using group chats and spreadsheets for their weekly operations. Scheduling features include agenda, weekly, and monthly views with built-in conflict detection, as well as the ability to set up recurring jobs on daily, weekly, biweekly, monthly, or specific days. Users can assign jobs to both cleaners and properties, with the option to filter by either category for efficient management. For the cleaners, the platform ensures they only view their personal job assignments, complete with one-tap navigation for directions, and access to per-job checklists that can be marked off while on-site, even if offline. To verify that tasks have been completed, Helia incorporates GPS check-in and check-out capabilities, tracking the time spent on each job, along with before-and-after photos for every assignment, and walkthrough inspections that can easily convert into proposals or job checklists. For payment processing, the platform offers branded invoices that clients can settle online via ACH or credit card, along with proposals that feature e-signature functionality and the option for a deposit upon acceptance. Furthermore, users gain valuable insights into team performance, which can help in optimizing operations. Designed specifically for cleaning companies with a workforce ranging from 5 to 25 cleaners, Helia comes with a free 14-day trial that does not require a credit card, and includes apps for both iOS and Android platforms as part of every plan.

Description

Always keep tabs on your clientele! Our system will automatically notify you when it's time for their next service. You can choose from a variety of calendar views, complete with color coding, job totals, and options for printing or exporting. Thanks to our broad customization features, you can design invoices that perfectly fit your style and easily send them via email or print. We also offer seamless integration with two different credit card processors, allowing payments to be made by you or your customers directly. Additionally, a wide range of reports is at your disposal, including insights into sales, profit and loss, sales taxes, expenses, employee hours and pay, as well as income forecasting to help guide your business decisions. This comprehensive system ensures that you have all the tools you need to manage your operations efficiently and effectively.

API Access

Has API

API Access

Has API

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Integrations

RealWork
Wufoo

Integrations

RealWork
Wufoo

Pricing Details

$49/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Helia Cleaning Inc

Founded

2026

Country

United States

Website

heliacleaning.com

Vendor Details

Company Name

The Customer Factor

Founded

2004

Country

United States

Website

www.thecustomerfactor.com

Product Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Product Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

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