Heimdal Endpoint Detection and Response (EDR)
4.8 out of 5 starsLogMeIn Rescue
4.7 out of 5 starsAverage Ratings 13 Ratings
Average Ratings 76 Ratings
Description
Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines the most advanced threat-hunting technologies in existence: Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention.
With 6 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.
Description
LogMeIn Rescue is a comprehensive enterprise-grade remote support software built to meet the complex challenges faced by IT teams in today’s security-conscious and resource-limited environments. It delivers fast, one-click access to devices across a broad range of platforms such as Windows, macOS, Linux, Chrome OS, iOS, and Android, enabling technicians to troubleshoot and resolve issues efficiently. Rescue incorporates industry-leading security measures including permission-based access, PIN validation, IP restrictions, SSO, AD Sync, and AES-256 encryption to ensure data protection during sessions. The platform’s centralized management console allows IT administrators to customize security settings, create unlimited user groups, record sessions, and monitor team performance in real time. Enterprises can also customize the user interface, chat tools, and connection methods to provide a branded support experience. Rescue’s integration capabilities and in-session tools streamline workflows and help techs solve problems faster, even on inactive devices. Trusted by global companies and validated by a Forrester Total Economic Impact™ study, Rescue delivers ROI within six months through improved efficiency. It’s an ideal solution for organizations seeking scalable, secure, and customizable remote support.
API Access
Has API
Yes
API Access
Has API
No
Integrations
HaloPSA
Yes
AuthPoint
No
Autotask PSA
Yes
Blotout
No
Campaign Monitor
No
Cayzu
No
ConnectWise Cybersecurity Management
No
ConnectWise PSA
No
ConnectWise RMM
Yes
Freshdesk
No
Integrations
HaloPSA
Yes
AuthPoint
Yes
Autotask PSA
No
Blotout
Yes
Campaign Monitor
Yes
Cayzu
Yes
ConnectWise Cybersecurity Management
Yes
ConnectWise PSA
Yes
ConnectWise RMM
No
Freshdesk
Yes
Pricing Details
$0/month
Our products are available on a free trial basis for 30 days. Each module can also be purchased and used individually. Contact us for more information on pricing.
Free Trial
Yes
Free Version
No
Pricing Details
$109 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Heimdal®
Founded
2014
Country
Denmark
Website
heimdalsecurity.com
Vendor Details
Company Name
GoTo
Founded
2003
Country
United States
Website
www.logmein.com/products/rescue
Product Features
Application Security
Analytics / Reporting
Yes
Open Source Component Monitoring
No
Source Code Analysis
No
Third-Party Tools Integration
No
Training Resources
No
Vulnerability Detection
Yes
Vulnerability Remediation
Yes
Cybersecurity
AI / Machine Learning
Yes
Behavioral Analytics
Yes
Endpoint Management
Yes
IOC Verification
Yes
Incident Management
Yes
Tokenization
No
Vulnerability Scanning
Yes
Whitelisting / Blacklisting
Yes
Data Loss Prevention
Compliance Reporting
Yes
Incident Management
No
Policy Management
Yes
Sensitive Data Identification
No
Web Threat Management
Yes
Whitelisting / Blacklisting
Yes
Email Security
Anti Spam
Yes
Anti Virus
Yes
Email Attachment Protection
Yes
Encryption
Yes
Policy Management
Yes
Quarantine
Yes
Reporting/Analytics
Yes
Whitelisting / Blacklisting
Yes
Endpoint Detection and Response (EDR)
Behavioral Analytics
Yes
Blacklisting/Whitelisting
Yes
Continuous Monitoring
Yes
Malware/Anomaly Detection
Yes
Prioritization
Yes
Remediation Management
Yes
Root Cause Analysis
Yes
Endpoint Protection
Activity Log
Yes
Antivirus
Yes
Application Security
Yes
Behavioral Analytics
Yes
Device Management
Yes
Encryption
Yes
Signature Matching
Yes
Web Threat Management
Yes
Whitelisting / Blacklisting
Yes
Firewall
Alerts / Notifications
No
Application Visibility / Control
No
Automated Testing
No
Intrusion Prevention
No
LDAP Integration
No
Physical / Virtual Environment
No
Sandbox / Threat Simulation
No
Threat Identification
No
Incident Response
Attack Behavior Analytics
Yes
Automated Remediation
Yes
Compliance Reporting
Yes
Forensic Data Retention
Yes
Incident Alerting
Yes
Incident Database
No
Incident Logs
Yes
Incident Reporting
Yes
Privacy Breach Reporting
No
SIEM Data Ingestion / Correlation
Yes
SLA Tracking / Management
No
Security Orchestration
No
Threat Intelligence
Yes
Timeline Analysis
Yes
Workflow Automation
Yes
Workflow Management
Yes
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
IT Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Event Tracking
No
IP Protection
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Spyware Removal
No
Two-Factor Authentication
No
Vulnerability Scanning
No
Web Threat Management
No
Web Traffic Reporting
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
Yes
Privileged Access Management (PAM)
Yes
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
No
Patch Management
Alerts/Notifications
Yes
Automatic Approval
Yes
Automatic Patch Deployment
Yes
Automatic Scans
Yes
Compliance Management
Yes
Custom Patches
Yes
Dashboard
Yes
Network Wide Management
Yes
Patch Prioritization
Yes
Patch Testing
Yes
Remote Access/Control
Yes
Vulnerability Scanning
Yes
Privileged Access Management
Application Access Control
Yes
Behavioral Analytics
Yes
Credential Management
No
Endpoint Management
Yes
For MSPs
Yes
Granular Access Controls
Yes
Least Privilege
Yes
Multifactor Authentication
Yes
Password Management
No
Policy Management
Yes
Remote Access Management
Yes
Threat Intelligence
Yes
User Activity Monitoring
Yes
Remote Desktop
Chat
No
Cross-Platform Access
Yes
File Transfer
Yes
Group View
Yes
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
No
Remote Wake
Yes
User Management
Yes
RMM
Deployment Management
No
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
No
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
Yes
Remediation Management
No
SIEM
Application Security
No
Behavioral Analytics
Yes
Compliance Reporting
No
Endpoint Management
Yes
File Integrity Monitoring
No
Forensic Analysis
Yes
Log Management
Yes
Network Monitoring
Yes
Real Time Monitoring
Yes
Threat Intelligence
Yes
User Activity Monitoring
Yes
Vulnerability Management
Asset Discovery
Yes
Asset Tagging
Yes
Network Scanning
Yes
Patch Management
Yes
Policy Management
Yes
Prioritization
Yes
Risk Management
Yes
Vulnerability Assessment
Yes
Web Scanning
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
Yes
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
No
Remote Desktop
Chat
Yes
Cross-Platform Access
No
File Transfer
Yes
Group View
Yes
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
Yes
Meeting Management
No
Project Management
No
Remote Access
Yes
Remote Support
Yes
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
Yes
Presenter Control Management
No
Remote Control
Yes
Screen Capture
No
Screen Mirroring
Yes
Screen Recording
Yes