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Average Ratings 47 Ratings

Description

Heed serves as a comprehensive internal communication platform designed to foster connections and engagement among employees across various channels, including desktop, mobile, and digital signage. This user-friendly platform features a drag-and-drop builder that allows for the creation of polished communications such as emails, newsletters, and alerts without requiring coding skills or design expertise. Additionally, Heed facilitates message distribution through numerous channels, including desktop notifications, corporate backgrounds, mobile applications, and SMS, enabling tailored communications for specific employee groups to enhance engagement. The platform includes integrated analytics that monitor opens, clicks, reads, and feedback in real-time, allowing organizations to assess effectiveness and adjust their strategies accordingly. Furthermore, Heed seamlessly integrates with popular systems like SharePoint, ServiceNow, Salesforce, and Workday, ensuring that communications align smoothly with existing workflows. It also offers survey tools to gather employee feedback, transforming insights into actionable steps, which ultimately contributes to cultivating a more engaged and cohesive workforce. As a result, organizations can significantly improve their internal communication efforts and employee satisfaction.

Description

Eliminate communication silos and simplify enterprise content delivery across your entire workforce. InfoBox provides IT and corporate communications teams with a secure, centralized hub for broadcasting updates, standard operating procedures (SOPs), and operational resources. Designed to overcome the low engagement of legacy intranets and messy email threads, InfoBox pushes targeted updates directly to mobile devices, web applications, and desktop email clients. Core Technical & Platform Capabilities: 1. Granular Role-Based Access & Segmentation: Categorize content delivery by department, location, role, or administrative unit to ensure users receive strictly relevant information. 2. Flexible Authentication & External Access: Support for multi-provider authentication (Google Workspace, Microsoft 365, Yahoo, and personal email accounts) enables secure inclusion of contractors, frontline workers, and external partners without requiring additional core directory domain licenses. 3. Google Workspace /Microsoft 365: Native add-on integration allows users to consume visual updates and company feeds directly inside without additional costs. 4. Cross-Platform Accessibility: Native mobile clients for iOS and Android alongside a unified Web portal (infobox.info) ensure consistent UI/UX across all endpoint devices. 5. No-Code Content Builder & Resource Management: Equips administrators with visual templates for broadcasting policy updates, announcements, and searchable document libraries without IT intervention. 6. Engagement & Usage Analytics: Gain visibility into reach, content consumption, and search trends across the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Google Workspace
Microsoft 365
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM

Integrations

Amazon Web Services (AWS)
Google Workspace
Microsoft 365
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM

Pricing Details

$12.35 per year
Free Trial
Free Version

Pricing Details

$0.50/month/year
InfoBox base plans start at $0.50/month. For larger or multi-site organizations, we offer custom price sheets and volume-based pricing options upon request.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Heed

Founded

2017

Country

United Kingdom

Website

heed.io

Vendor Details

Company Name

InfoBox

Founded

2016

Country

United States

Website

infobox.info/

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Product Features

Employee Communication Tools

You have knowledge based on information available until October 2023. InfoBox is an innovative platform designed to enhance employee communication and tackle the challenges of corporate messaging. It effectively connects desk-based employees, remote workers, and field teams, providing a unified and dependable channel for disseminating essential information, policy changes, and operational updates promptly. Key Features of InfoBox: 1. Audience Segmentation & Group Management 2. Multi-Channel Communication (Mobile and Web Applications) 3. Instant Push Notifications 4. Centralized Document Distribution and Search Functionality 5. User-Friendly Content Publishing (No Coding Required) 6. Analysis of Employee Engagement and Search Behavior

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Frontline Worker Communication

InfoBox serves as a comprehensive mobile communication platform designed to connect management with employees who work outside of traditional office settings. Its goal is to ensure that every frontline worker is consistently informed, engaged, and aligned with company objectives—quickly and securely. InfoBox ensures that the appropriate information reaches the appropriate individuals, every time. With 80% of the global workforce lacking a desktop computer, many internal communication tools overlook these essential team members. InfoBox addresses this issue by sending information directly to employees' mobile devices, eliminating the need for corporate email. Key Features of InfoBox: 1. Customized content streams that are specifically designed for each employee's unique role and location within the organization. 2. Immediate notifications for urgent safety alerts, shift changes, and important corporate communications. 3. A centralized platform for monitoring field-related information, including safety reports, timekeeping compliance, and maintenance records. 4. Secure and seamless access, enabling employees to connect using their personal email addresses without any hassle.

Internal Communications

InfoBox is an innovative internal communication and content distribution platform designed to break down information barriers and keep today's workforce engaged. By replacing lengthy email threads and outdated intranet systems with dynamic visuals and easily searchable feeds, InfoBox guarantees that important updates, announcements, and policy changes reach every employee across all devices. Key Features of InfoBox: 1. Customized News Delivery & Audience Targeting: Employees receive only the information that pertains to their roles. 2. Cross-Platform Content Sharing: Distributes company news simultaneously across both web and mobile applications. 3. Unified Knowledge Repository & Search Functionality: Provides a centralized location for company updates, standard operating procedures, and event announcements. 4. Instant Push Notifications & Engagement Metrics: Notifies employees instantly about critical announcements through mobile alerts. 5. Insights on Engagement: Offers communications managers valuable data on how employees interact with the content.

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

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