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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hedy is an innovative AI-driven meeting coach that aims to boost user effectiveness during business meetings, lectures, and interviews by delivering immediate, tailored insights and suggestions. It includes functionalities like live transcription, dialogue analysis, and personalized coaching prompts that assist users in expressing their ideas, managing intricate conversations, and participating with assurance. Supporting 19 languages for understanding discussions and more than 30 languages for user engagement, Hedy is ideal for diverse international teams. Furthermore, it is available on mobile devices and features a desktop browser interface for reviewing sessions afterward. Hedy also seamlessly connects with over 2,000 applications via Zapier and offers an API for bespoke integrations, ensuring a comprehensive solution for users' varied needs. This versatility makes Hedy a valuable asset for professionals striving to enhance their communication skills across different contexts.

Description

Pega GenAI Knowledge Buddy is an innovative AI-driven assistant that utilizes natural language processing and machine learning to deliver prompt and precise responses sourced from an organization's knowledge repository. Seamlessly integrating with current content libraries, it allows both customers and employees to efficiently obtain information without the hassle of manual searches. This tool significantly enhances customer self-service by providing clear, conversational replies on web and mobile platforms, which helps to minimize the need for direct support interactions. For service agents and sales personnel, Knowledge Buddy functions as an immediate support system, supplying accurate information to enhance customer interactions. Furthermore, it improves back-office efficiency by quickly retrieving procedural documents and guidelines, which aids in effective task execution. It also prioritizes enterprise-grade security, enabling organizations to manage user access rights while ensuring transparency in operations. By streamlining information access, it ultimately fosters a more knowledgeable and responsive work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zapier

Integrations

Zapier

Pricing Details

$9.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hedy

Country

United States

Website

www.hedy.bot/

Vendor Details

Company Name

Pegasystems

Founded

1983

Country

United States

Website

www.pega.com/products/genai-knowledge-buddy

Product Features

Product Features

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Alternatives

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