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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Organizations find it challenging to engage with their customers in a way that is both personalized and efficient using conventional call center methods. Unfortunately, many customers have lost hope in receiving quality service via phone or online channels. HearRo revolutionizes the concept of a phone system by utilizing blockchain technology to establish secure digital identities, facilitating smoother communication and enhancing the personalization of customer service interactions. The majority of current phone, chat, and messaging platforms designed for call centers are surprisingly outdated and fail to meet contemporary needs. When reaching out to customer support, we often face a frustrating loop of menu selections, prolonged hold times, the need to repeat our information, and the inconvenience of being transferred multiple times, forcing us to start the process anew. This disconnection from customer expectations highlights a significant opportunity for innovation in service delivery.

Description

Authentication is the "frontdoor" to digital services. The Nok Nok™, S3 Authentication Suite (S3 Suite), provides passwordless authentication that's more user-friendly than legacy authentication and is more secure then legacy 2FA. This results in better user engagement and greater security. From seamless on-boarding and progressive profiling to easy bootstrapping new devices and account recovery to suspension and deprovisioning users. Passwordless authentication for Desktop Web, Mobile Web and Mobile Apps. Also, integration for authenticating with call centers. Authentication to cloud services, and - when used with the Nok Nok IoT SDK - to IoT devices. Nok Nok passwordless customer authentication platform provides omnichannel, frictionless authentication for any device. The platform's extensible architecture makes it possible to support third-party biometric products and new authenticators.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airstack
Curricula
ForgeRock
Jumio
Microsoft 365
OSDial
OneSpan Authentication Servers
Precise YOUNiQ
TrulyNatural
Yubico YubiKey

Integrations

Airstack
Curricula
ForgeRock
Jumio
Microsoft 365
OSDial
OneSpan Authentication Servers
Precise YOUNiQ
TrulyNatural
Yubico YubiKey

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HearRo

Founded

2015

Country

United States

Website

www.hearro.com

Vendor Details

Company Name

Nok Nok

Founded

2011

Country

United States

Website

noknok.com/products/s3-authentication-suite/

Product Features

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