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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HealthForce AI provides specialized AI agents that automate a variety of back-office operations within hospitals, encompassing tasks like scheduling, billing, procurement, and administrative processes, all while integrating seamlessly into established systems without the need for new interfaces or significant disruptions. These agents operate independently to carry out repetitive duties, allowing clinical staff to devote more time to patient care rather than paperwork. Tailored for secure and smooth implementation in healthcare environments, HealthForce’s technology is actively utilized in hospitals across Europe, enhancing workflow efficiency and alleviating administrative pressures. Additionally, HealthForce AI Agents improve the patient experience by automating essential front desk functions, such as appointment scheduling and insurance verification. Our approach allows hospitals to harness the advantages of AI through a performance-based model, guaranteeing return on investment and creating a solution that is both cost-effective and scalable. This innovative strategy not only addresses the immediate needs of healthcare providers but also positions them for future advancements in technology integration.

Description

SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Health Force AI

Country

Austria

Website

www.healthforce.ai/

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/products/surgy-frontdesk

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